Job Description
Purpose This is an entry level position who’s time will be allocated 50% in the Risk Management Department, and 50% in the Safety Department. The employee will perform a variety of routine administrative and technical work under the supervision and guidance of the Risk Manager and Director of Safety. Focus & Scope Essential duties and responsibilities, i.e. those which are basic, necessary, and an integral part of the job, are indicated below: Technical / Specialty Area Assists with scanning claim documents and Certificates of Insurance into appropriate folders and/or claim files Sends out mailings as directed by the managers and senior analysts Handles claims for assigned cases within performance standard guidelines under direct supervision of the managers and senior analysts Assists in opening new claims and subrogations, and conducts outreach with employees, supervisors, and the Safety team to support investigations determining compensability, subrogation, or apportionment in accordance with state and/or Company guidelines Follows established procedures for system documentation to maintain data integrity Applies logical thinking to define problems, collect data, establish facts, and draw valid conclusions Ensures accuracy of claim data within the appropriate Teichert database for monthly and quarterly reporting Attends designated meetings and takes thorough, accurate notes for distribution and record-keeping Maintains Safety Data Sheets, training records, certifications, and inspection documentation in accordance with company standards Reviews incident data in the safety management system for accuracy and completeness Tracks leading and lagging indicators including near-misses, good catches, safety observations, incidents, and recordable injuries Utilizes company technology to maintain corrective action logs and prepare safety performance reports, charts, and dashboards Schedules safety training sessions and updates current tailgate topics as needed Maintains records of medical surveillance documentation Collaborates with the Safety Director on program and policy updates Sends renewal certification reminders and routes incident reports to appropriate personnel Assembles documentation for OSHA inspections, client audits, and pre-bid submittals Manages documentation in electronic files and maintains organized filing systems Works productively and collaboratively with others on a consistent basis Responds positively to performance direction and feedback Relationships, Qualifications and Requirements, & Competencies Key Relationships Reports to Risk Manager & Director of Safety Direct reports: N/A External Customers: The public, third-party claims administrator (TPA) Claims adjusters and Claims Manager involved in the claims process Internal Customers: Finance Management, Departments Managers, Superintendents, Project Managers, Executive Management, Mobile Equipment Role Qualifications & Requirements Education High School diploma or equivalent required Experience & Industry Expertise: On the job training provided Previous experience working in an office environment is a plus Specific Job Requirements: Successful completion of pre-employment drug, alcohol, and background investigation Demonstrate ability to handle confidential material and information in an ethical and professional manner. Ability to learn quickly and grasp new information Strong verbal and written communication skills with emphasis on telephone communication required Strong math and reading skills desired Ability to communicate and work with a diverse group of people in a professional manner that demonstrates sensitivity and tact Equipment Used, Physical Demands, and Work Environment Equipment Used Personal computer, telephone, personal protective equipment (i.e. safety glasses, hearing protection), office machines Physical Demands & Work Environment: The physical demands and work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical: Sitting for long periods of time working at the computer or driving to job sites. Job site visits require walking on uneven ground, climbing, bending, stooping, crawling in confined or enclosed spaces. Some lifting of materia