Sales Administrative Specialist

We are seeking a welcoming and organized Sales Administrative Specialist to join our team. The ideal candidate will play a pivotal role in enforcing sales operations and managing inventory to ensure seamless customer experiences. This position offers a unique blend of responsibilities, including in-store sales interactions, inventory management tasks, and operating in our cigar lounge. What you’ll do Customer Service: Serve as a point of contact for customers, addressing inquiries, resolving issues, and providing product information. Follow up with customers post-sale to ensure satisfaction and encourage repeat business. Cultivate relationships with customers, fostering a positive shopping experience that encourages repeat business . Assist the team with daily administrative tasks, including scheduling meetings, managing calendars Order Processing: Process sales orders, ensuring accuracy and timely delivery. Coordinate with the logistics and finance departments to ensure smooth order fulfillment and invoicing. Track and manage inventory levels, alerting the sales team of any stock issues. Sales Support: Support the sales team in lead generation activities, including research and data entry. Help organize and execute sales events, trade shows, and promotional activities Handle incoming and outgoing correspondence, ensuring timely responses and follow-ups. Maintain accurate and up-to-date records of sales activities, customer interactions, and transactions in the CRM system. Skills: Familiarity in MS Office (Word, Excel, PowerPoint, Outlook). Excellent verbal and written communication abilities. Attention to detail and ability to handle multiple tasks simultaneously. Customer Service Skills a plus Personal Attributes: A positive and proactive attitude. Ability to work independently and as part of a team. Customer focused mindset. Flexibility and adaptability. Trustworthy and ability to handle confidential information. Other benefits include: Base pay with tips. Pay range per hour is an estimate that includes tips. Flexible scheduling Employee discounts on products to enjoy what we offer firsthand. We are always searching for people who are willing to learn new skills and continue their growth, if this sounds like you, we encourage you to apply. Must be ok with working in a smoking environment. Job Types: Full-time, Part-time Pay: $12.00 - $15.00 per hour Benefits Employee discount Flexible schedule Referral program Experience: Customer service: 1 year (Preferred) Language: English (Required) Work Location: In person