Job Description
ROLE: To help drive sales through private dining and catering programs, while also supporting the Front of House management team. The ideal candidate will be self-driven, works well with others, and provides leadership, inspiration, and direction that facilitates 100% guest satisfaction balanced with profitability. JOB RESPONSIBILITIES To drive sales through the development and execution of private dining and catering programs. Booking, managing and following up on all private dining and catering sales, ensuring 100% guest satisfaction. Works closely with the General Manager and Pitmaster to develop private event, catering or special menus that coincide with restaurant goals. Ensure ongoing two-way communication between all managers, chefs, FOH and BOH employees for private dining, catering, special events, festivals and any other sales programs. Ensures excellence in the guest experience by daily, hands-on participation in all areas of operations. Uses system tools to properly manage areas of responsibility, which may include scheduling and contracting of events, ordering of products or supplies and scheduling of personnel. Managing social media, participating in media relations, and other public outreach programs or events assigned by the General Manager and in coordination with the PR team. Develops relationships with guests, vendors, local businesses and the community to build business relationships and partnerships. Supporting front of house management by managing floor shifts as necessary, demonstrating excellence in leadership to all staff members while ensuring 100% guest satisfaction. Conducts oneself with the highest degree of professionalism, abiding by all company policies, including personnel policies, anti-discrimination policies and safety policies. QUALIFICATIONS: Must have at least an associate degree from an accredited community college or university. Previous full-service restaurant experience is preferred, with at least 2 years of working in a similar sales position. Must be able to work well under pressure and be self-motivated. Must have good organizational, time management and delegation skills. Must possess excellent communication skills-both written and verbal. Must possess and maintain a valid driver’s license. Physical requirements involve extended periods of standing. This position may require lifting, carrying, pulling, or pushing of approximately 11--50 pounds. Must submit to an employment background check and any subsequent background checks necessary for Restaurant to acquire, keep and maintain insurance of any kind. Must possess (or be able to obtain) and maintain any and all food safety and alcohol licenses that may be required by local health departments and/or governments. This job requires the ability to work nights, weekends and holidays. COMPENSATION: Competitive starting salary based upon experience, commissions on all event-generated sales, a performance-based quarterly bonus program, health insurance, 10-days of PTO in 1st year of employment, parking, and a gym membership. As a condition of employment, all team members at Smokecraft Modern Barbecue must be fully vaccinated against COVID-19. Job Type: Full-time Pay: $60,000.00 - $95,000.00 per year Benefits Employee discount Flexible schedule Health insurance Paid time off Shift: Day shift Evening shift Education: Associate (Preferred) Experience: Event marketing: 1 year (Required) Catering: 1 year (Preferred) Full-Service Restaurant: 1 year (Required) Language: English (Required) Work Location: In person