Job Description
American Family Insurance - Vetter AgencySchedule:Monday-Thursday 8:30 AM-4:30 PM Friday 8:30 AM-2:00 PM Position Overview We are seeking a motivated, relationship-focused professional to join our agency in a hybrid Customer Service & Business Development role.This position plays a key part in both supporting our existing clients and helping grow our agency by identifying and nurturing new leads.This is an ideal opportunity for someone who enjoys building relationships, providing exceptional service, and contributing to a supportive, team-oriented environment.Key ResponsibilitiesCustomer Service Assist clients with policy questions, changes, billing inquiries, and coverage reviews Provide education on property, casualty, and life insurance products Maintain accurate client records and documentation Deliver a professional, friendly, and solution-focused experience Sales & Lead Development Follow up on incoming leads and referrals Assist with generating and nurturing new business opportunities Conduct coverage reviews to identify cross-selling opportunities Support marketing and outreach efforts to grow the client base Help convert prospects into long-term customers Qualifications Preferred:Active Property & Casualty License Active Life Insurance License Previous insurance or financial services experience Required:Strong communication and relationship-building skills Organized and detail-oriented Comfortable discussing products and recommending solutions Positive, team-oriented mindset If not currently licensed, candidates must complete required licensing before starting.We are willing to be flexible for the right individual.What We Offer Stable agency with long-term staff and a cozy, welcoming environment Flexible scheduling for personal needs Paid Time Off Health insurance contribution toward your plan Roth IRA option Performance bonuses Staff lunches & team outings Casual dress code (company gear provided) Supportive leadership and growth opportunities $48,000-$68,000 per year commission and bonuses, based on experience Why Join Our Team? We are proud to have a close-knit team that values professionalism, teamwork, and work-life balance.If you are looking for a career--not just a job--in a supportive insurance agency environment, we would love to connect with you.Pay:$48,000.00 - $68,000.00 per year Benefits:401(k) Flexible schedule Paid time off Professional development assistance Application Question(s):Do you have an insurance license? Where are you working now? What helped your decision to apply to this job? Education:High school or equivalent (Preferred) Experience:Insurance:1 year (Preferred) Work Location:In person.