Job Description
Brooklyn Beauty Lounge is seeking a motivated, bilingual Front Desk Sales Associate who is fluent in Russian & English. This role is for someone who is fast, smart, and sales-driven, with a strong focus on client acquisition, retention, and building lasting relationships. This isn’t just a front desk job, you’ll be the face of our brand, responsible for driving bookings, nurturing client loyalty, and contributing to the growth of the business. KEY RESPONSIBILITIES Handle calls, texts, online inquiries, and walk-ins efficiently Convert inquiries into confirmed bookings and service upgrades Retain existing clients through follow-ups, membership programs, and personalized communication Promote salon services, packages, and promotions Maintain an organized, professional, and welcoming front desk Deliver a luxury client experience at every touchpoint Support daily salon operations in a fast-paced environment IDEAL CANDIDATE ✔ Fluent in Russian & English (required) ✔ Experienced in sales, client retention, or revenue-driven roles ✔ Confident communicator who builds rapport quickly ✔ Organized, proactive, and detail-oriented ✔ Business-minded and results-driven ✔ Reliable, punctual, and professional ✔ Passionate about helping clients feel valued and cared for WHAT WE OFFER ✨ Competitive hourly pay + commission / sales incentives ✨ Clear path for growth and advancement ✨ Supportive, high-energy, and performance-driven environment ✨ Long-term opportunity with an established beauty brand WHO THIS ROLE IS FOR You thrive in a fast-paced environment, enjoy sales and client interaction, and are motivated to retain and grow your client base. Location: Brooklyn, NY 11223 Schedule: Full-time preferred Apply only if you are serious, motivated, and ready to grow with us. Pay: $17.00 - $20.00 per hour Benefits Employee discount Store discount Application Question(s): Are you fluent in Russian + English? If no, please do not apply. Describe a time you were responsible for managing multiple tasks in a fast-paced work environment. How did you stay organized, punctual, and ensure everything was completed successfully? Our business requires full-time availability, including evenings and weekends. Please describe your current availability and any potential scheduling limitations. Tell us about a time you successfully recommended or sold a product, service, or upgrade to a customer. What approach did you use, and what was the outcome? How would you create a welcoming experience for clients while handling difficult situations, maintaining professionalism, and contributing positive energy to the workplace? Work Location: In person