Job Description
Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. We're a well-respected not-for-profit that's been serving society's most vulnerable for more than 170 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we're extending our reach and impact even further. As a Sales Consultant , you will be at the heart of welcoming new clients, guiding them through assessment, and setting them up with the right care and support. You will join a warm, values led team where excellence, integrity and compassion shape your daily work. Your Opportunity This is a 12 ‑ month fixed-term, full-time position based in Jannali, servicing St George and Southeast Sydney. It is suitable for a care partner ready to upskill or a sales consultant with experience in home care. As a Sales Consultant in Home Care, you will be the key professional supporting prospective clients from their first enquiry through to the commencement of services. You will assess client needs, prepare tailored care plans and budgets, and ensure each client is supported to access services that align with their goals, preferences and circumstances. You will play a central role in the growth of Anglicare at Home by showcasing our point of difference, recommending personalised care options, and partnering with internal and external stakeholders to deliver a seamless onboarding experience. Client Experience And Onboarding With professionalism, empathy and confidence, you will be: Ensure a smooth transition from initial enquiry to commencement of care Build trust with prospective clients, families and advocates using a consumer directed approach Conduct comprehensive assessments of client needs and goals Prepare tailored care plans, budgets and service recommendations Service Coordination and Compliance Ensure services and assistive products are in place and safe, aligned with client needs and budget Complete accurate, timely documentation and provide handover to Care Partner Stakeholder Engagement Maintain strong relationships with internal teams and external partners Promote Anglicare's services to clients, professionals and local communities Support a cohesive team culture aligned with Christian values and the Acts of Purpose Framework What You'll Bring You are a confident communicator and relationship builder with a passion for supporting older people. You understand aged care pathways and enjoy guiding clients with empathy and clarity. You Will Also Need Diploma of Service Coordination, Community Services or similar qualification Experience delivering excellent customer service Previous aged care experience, including in-home comprehensive assessments (Essential) Comprehensive understanding of aged care funded programs/services and supports to help accurately inform new clients. Confidence and competency in using business programs, technology and electronic documentation systems Current driver's licence, own registered and insured Motor Vehicle Willing to travel in community You Will Thrive If You Are Empathetic and client centred Highly organised with strong attention to detail Confident is discussing, presenting and recommending services to new clients Skilled at building rapport and trust quickly Motivated by achieving consult and intake KPI targets Care Partner to step up as Care Consultant Why Anglicare? We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen. At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career. On top of that, here are just some of the tangible benefits you will enjoy in a career with us: Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free. Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging. Ongoing professional development and leadership training to advance your career Exclusive