Job Description
PetBar Inwood/Forest is Hiring: Front Desk Team Members (Sales & Commission Role) PetBar Inwood/Forest is seeking energetic, customer-focused Front Desk Team Members who thrive in a sales-driven environment . This role is ideal for candidates who enjoy membership sales , building client relationships, and earning commission on top of hourly pay . Compensation & Perks Competitive hourly pay plus commission Membership sales commission paid in addition to hourly rate Comprehensive training with merit-based raises Advancement opportunities Fun, respectful, team-oriented workplace Store Hours Monday–Friday 9 AM–6 PM Saturday 10 AM–6 PM Sunday 12 PM–5 PM Key Responsibilities Actively sell and promote the Unlimited Bath & Brush Membership Re-engage inactive members and explain membership value Answer calls and texts; schedule appointments Check members and guests in and out; process payments Provide excellent customer service and uphold PetBar brand values Support bathers and assist self-wash guests Maintain cleanliness and sanitation of lobby, front desk, and wash areas Ensure pet safety, comfort, and quality assurance prior to pet pickup Job Types: Full-time, Part-time Pay: From $15.00 per hour Benefits Paid time off Application Question(s): This front desk role is sales-oriented and includes commission for membership sales. Are you comfortable actively selling and being held to sales expectations? ☐ Yes ☐ No Do you have experience selling memberships, subscriptions, or services in a customer-facing role? ☐ Yes ☐ No Are you motivated by earning commission in addition to hourly pay? ☐ Yes ☐ No Are you comfortable re-engaging inactive clients and explaining program value to close a sale? ☐ Yes ☐ No Work Location: In person