Job Description
Job Type Full-time Description Concentric is the first national industrial power services organization delivering forklift and critical power and maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, GuaranteedPOWER® and PerpetualPOWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Job Summary The Sales Engineer supports the design and technical sales execution of critical power infrastructure projects for Data Centers. This role works under the guidance of Senior Sales Engineers and serves as a developing subject matter expert on High Voltage, Medium Voltage, and Low Voltage Electrical Systems. The Sales Engineer receives specialized training on products such as UPS Units, MV Switchgear, MV Transformers, LV Switchgear, PDUs, Busway, Containment, STSs, RPPs, Generator Paralleling Gear, and related data center infrastructure solutions. This role coordinates with multiple departments including Outside Sales, Concentric Management, Accounting, Service, and Senior Sales Engineers to support quoting, design, and order execution activities. The Sales Engineer is responsible for assisting in timely quote delivery and learning to manage projects from budgetary proposal through order entry. The Sales Engineer reports to the Senior Sales Engineer and has no direct reports. Key Job Responsibilities Reliable attendance and punctuality. Work with the Outside Sales Team and Senior Sales Engineers to design, price, and propose Data Center Critical Power and Cooling Systems that meet customer lead time and budget requirements Assist in developing budgetary and firm proposals, single-line diagrams, block diagrams, basic layout drawings. Support custom solution development under Senior Sales Engineer guidance, leverage manufacturer tools and pricing programs to build competitive proposals, and learn redundancy topologies (N, N+1, 2N) and runtime sizing methodologies. Work with approved manufacturers to request Budgetary pricing, technical clarifications, Lead time updates, assist in maintaining strong relationships with the company’s manufacturer partners Support product sourcing to meet project timelines and pricing targets. Stay informed on new and existing manufacturer products, assist Senior Sales Engineers in gathering product updates and technical documentation, provide market feedback regarding customer needs, pricing trends, and competitive solutions, and participate in manufacturer training and product workshops. Assist in processing orders in accordance with company policies and procedures. Support the review of term conditions, MSA requirements, lead time commitments, and cancellation policies. Coordinate with Accounting, Management, and Outside Sales to ensure accurate order entry and help maintain job profitability through accurate costing and margin review Under the mentorship of Senior Sales Engineers, the Sales Engineer will develop proficiency in: Electrical Theory, Power Distribution Design, Battery Runtime Calculations, Data Center Infrastructure Standards, company policies, practices, tools, and quoting workflows. Assist Senior Sales Engineers with Large or Complex bid packages and participate in training on AI Data Center design trends and emerging cooling and power technologies. Other duties as assigned by supervisor. Key Performance Measurements A score card that reflects assessment proposal and turnaround in days, number of deals quoted, total amount and percent of successful sales, percent of Gross profit. Track timeline of deals between assessment, quotes, closing and installation. Management observation regarding attitude, diligence, team contributions, and willingness and ability to learn new skills and information. Other key performance indicators as assigned. Requirements Bachelor’s degree in engineering, business, or a related field. 2+ years related experience in technical sales engineering or support roles within the data centers industry. Must pass a background check and drug screen. Ability to translate technical concepts in