Job Description
Description Job Overview: As an Assistant Community Manager, you will provide support to management in the overall operations of Community Association business and deliver exceptional customer service to owners, residents, clients and vendors. Your Responsibilities: Provide exceptional customer service to clients and vendors at all times Respond to inquiries and provide resolution to questions or concerns in timely fashion Assist with the daily general financial management and recordkeeping Assist with bid process Conduct regular inspections of site, where needed. Maintain all records in Connect including work orders, resident information, Association documents, community information. Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices Attend all Board meetings, where necessary Assist with preparation of Board meeting agenda, monthly management report and all other reports and material needed for Board Packet Assist with establishing an annual calendar indicating all association activity, deadlines, election, meetings, projects, etc. Assist all walk-in homeowners and refer to Community Manager, when necessary. Handle mailings, as needed and required. Recordkeeping – binders to be kept with the following: Monthly Agendas, Modification Requests, Work Orders, Financials (including Social/Trip accounting). Meet with Community Manager weekly to ensure completion of open action items. Regular attendance and punctuality are essential functions for the role Skills & Qualifications: College degree or equivalent work experience required <