Job Description
Security Guard – Luxury Retail Location: San Francisco, CA 94103 (in-person) Pay: $25.00 per hour Position Type: Full-Time - Wednesday through Sunday Shift Time: 10:45 AM – 7:15 PM About the Role We are seeking a professional and composed Security Guard to support a high-profile luxury retail environment located in San Francisco's 94103 area. This role requires a strong, confident presence, sound judgment, and the ability to balance proactive security awareness with a refined, customer-focused guest experience in a fast-paced retail setting. The ideal candidate is comfortable managing high foot traffic, understands access control and crowd dynamics, and can operate confidently in a visible, client-facing role where discretion, professionalism, and attention to detail are essential. Key Responsibilities Maintain a professional, welcoming, and authoritative presence while greeting and guiding guests, supporting a calm, orderly, and upscale retail environment, and managing entry, exit, and overall guest flow during regular operations, peak periods, and special retail activations Observe store activity and crowd dynamics to identify, address, and escalate suspicious or disruptive behavior as needed, using calm, respectful communication and appropriate de-escalation techniques Provide clear direction and support during busy hours, assist with access control, and receive, log, and track deliveries, packages, and high-value merchandise Communicate effectively with store leadership regarding incidents, concerns, deliveries, or operational needs, while maintaining strict confidentiality regarding clientele, staff, and internal operations Uphold grooming, uniform, and conduct standards consistent with a luxury retail setting at all times Qualifications Valid California Guard Card issued by the Bureau of Security and Investigative Services (BSIS) (required) Prior experience in law enforcement, military, corrections, security, or door/crowd control strongly preferred, with additional experience in high-volume guest environments considered a plus Strong situational awareness, sound decision-making, and observational skills, with the ability to remain calm, alert, and professional under pressure Excellent communication, conflict de-escalation, and interpersonal abilities, along with reliable transportation and consistent punctuality CompensationBenefits $25.00 per hour Paid sick leave in accordance with California law Full-time, consistent schedule Professional, structured work environment