Job Description
Job Title & Specialty Area: Security Officer Department: Security Location: Plano, TX Shift: PRN as needed Job Type: On-Site Why Children's Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all. Summary The Security Officer provides high-quality services for patients, families, visitors, and team members by ensuring a safe and healthy environment. Primary duties include enforcing hospital regulations, policies, and procedures while performing security functions such as patrolling the facility/property. This role is a trained responder for high-risk patients as part of the System Safety and Preventing Violence (SSPV) programs. This position is responsible for maintaining a positive working relationship with team members, various agencies, and the public to carry out effective and professional communications and procedures. Responsibilities Respond calmly and urgently to incidents of workplace violence, fire, medical emergencies, bomb threats, flooding, water discharge, elevator emergencies, hazardous materials, inclement weather, and many other disastrous events. Assist with all security needs/concerns from patients, families, staff, and visitors. Conduct thorough weapons screening processes to prevent the entry of weapons into the facility. Provide a high level of de-escalation during cr