Security Officer

Join Us in the Fight Against Hunger! At the Food Bank of Central & Eastern North Carolina, we believe in a future where no one goes hungry. Our mission is simple but powerful: Nourish people. Build solutions. Connect communities. We’re looking for passionate, dedicated people to bring their talents to an organization where every role makes a real difference. Guided by our values - Respect, Integrity, Compassion, Dedication, Teamwork , and Fun - we work hard, support one another, and celebrate the impact we create together. If you’re ready to put purpose at the center of your career, we’d love to have you on our team! The Security Officer position is responsible for ensuring the safety of the Food Bank of Central & Eastern North Carolina’s employees, volunteers, visitors, and security in the Wilmington location. The schedule is Tuesday - Saturday, 8:30 am - 5:00pm. This position conducts regular patrols, maintains a visible presence to deter incidents, and delivers professional, customer-focused service to all who visit our organization. Primary Responsibilities: (80%) Security Operations & Facility Monitoring Conduct regular and random patrols of the facility, warehouse, parking areas, and perimeter to identify safety or security concerns and deter unauthorized activity. Maintain constant awareness of surroundings and demonstrate a visible, professional presence to promote safety and discourage potential security risks. Monitor access points and verify identification of individuals entering or exiting the premises in accordance with Food Bank protocols. Monitor security cameras and alarm systems (if applicable) and promptly report irregularities, malfunctions, or suspicious activity. Respond calmly and effectively to incidents, emergencies, or other critical situations using sound judgment and problem-solving skills. Communicate and cooperate with law enforcement, emergency responders, and Food Bank leadership as needed, following established procedures. Protect organizational assets by monitoring and reporting potential theft, loss, or misuse of Food Bank property or resources. Complete accurate and detailed reports regarding daily activities, incidents, observations, and safety concerns. Control vehicle traffic and parking during busy periods, deliveries, or volunteer events to maintain safe and efficient operations. Support a safe workplace by identifying and reporting safety hazards, maintenance concerns, or unsafe behaviors to appropriate staff or supervisors. (20%) Safety Support, Customer Service & Team Collaboration Assist in emergency preparedness and response efforts, including fire drills, evacuations, severe weather procedures, and first aid/CPR support. Provide guidance, assistance, and professional customer service to visitors, volunteers, clients, and staff while ensuring compliance with site policies. Work collaboratively with staff and volunteers to maintain a secure, respectful, and welcoming environment. Support organizational operations and special events as needed. Perform other related duties and responsibilities as assigned. The above statements are intended to describe the general nature of the work being performed by people assigned this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Minimum Requirements Education: High school diploma, GED or equivalent experience. An equivalent combination of education and directly related professional experience may substitute. Experience: 5+ years relevant experience required with demonstrated experience working with employees and volunteers in facility, operational, or event environments required. Skills and Competencies: Communication & Interpersonal Skills – Strong verbal and interpersonal communication skills with the ability to work effectively across teams and support positive working relationships. Operational Knowledge – Ability to learn and administer Everbridge safety event management systems required. Adaptability & Reliability – Ability to work in fast-paced environments, adjust to changing operational needs, and consistently follow through on responsibilities. Safety Mindset – Commitment to maintaining safe work practices and supporting operational compliance and food safety standards. Teamwork & Colla