Job Description
Join the Action at Tioga Downs as a Casino Security Officer! Looking for more than just a job? Step into an exciting career where every shift brings something new. Tioga Downs Casino Resort is growing its Security Team, and we’re looking for sharp, dependable, and service-driven individuals to help create a safe and welcoming experience for our guests and team members. If you’re naturally observant, calm under pressure, and enjoy being part of a fast-paced environment, this could be the perfect opportunity for you. Why Join Our Team? $1,000 Sign-On Bonus Competitive Pay & Comprehensive Benefits Career Growth & Advancement Opportunities Paid Training & Licensing Support Exciting, High-Energy Work Environment Employee Discounts Across the Resort At Tioga Downs, no two days are the same. You’ll play a vital role in protecting guests, supporting casino operations, and helping maintain the excitement and integrity of our gaming floor. What You’ll Do As a Casino Security Officer, you’ll be part of a professional team dedicated to safety, customer service, and operational excellence. Responsibilities include Providing a visible and reassuring presence throughout the property Escorting and assisting guests and team members to ensure safety and protection Monitoring for suspicious activity and identifying potential safety hazards Coordinating emergency response efforts and communicating with outside agencies when needed Operating company vehicles and supporting secure transportation of company funds Assisting with opening and closing procedures of the gaming floor Delivering exceptional customer service to guests and fellow team members Maintaining awareness of safety procedures, regulations, and hazardous materials protocols This is an active role that requires standing and walking for extended periods, along with the ability to lift up to 50 pounds regularly. What We’re Looking For High School Diploma or GED required NYS Security Guard License required (training provided for qualified candidates needing certification) Ability to obtain a NYS Gaming Commission License Strong communication skills, attention to detail, and professionalism Ability to remain calm and confident in high-pressure situations Licensing fees are eligible for reimbursement after 90 days of employment. Benefits Designed for You We believe in taking care of our team both inside and outside of work. Employees enjoy access to: Paid Time Off, Medical, Dental, Vision & Life Insurance (Full Time Employees) Generous 401(k) Plan with company match Sick Time & Holiday Pay Tuition Reimbursement Programs Employee Discounts for Hotel Stays, Dining, Spa Services & More On-Site Employee Daycare Available 7 Days a Week (subsidies may apply) Ready to Start Your Next Adventure? Join a team where safety, service, and excitement come together every day. Build a rewarding career at Tioga Downs and become part of an organization that values professionalism, teamwork, and growth.