Job Description
Mobile Day Patrol Security Officer (Level II) Signal of Austin | Austin, TX | $19.00 / hour Do you thrive in a fast-paced, high-activity environment? Are you alert, self-driven, and ready to stay moving throughout your shift? This is not a static post, this is an active , mobile patrol role where you’ll be driving, walking, observing, and documenting continuously throughout the night. If you take pride in being proactive, detail-oriented, and dependable, this could be a great fit. We provide paid, hands-on training and ongoing development to set you up for success. Your motivation and work ethic will open the door to advancement opportunities within the company. Benefits Dental, Vision, Life Insurance & Short-Term Disability (after 30 days) Up to $3,500 tuition assistance Paid training Career advancement opportunities Ongoing professional development (50+ industry courses provided) Schedule Day shift, weekends only Saturdays and Sundays Standard shift: 2:00 PM – 8:00 PM Part-time position Candidate must be dependable and available to work both weekend days consistently Your Day Looks Like... Start your shift by checking in with the team for updates on dispatch activity, pool concerns, properties needing extra attention, and any ongoing incidents Conduct a vehicle inspection and ensure all equipment is ready (phone, flashlight, keys, reporting tools, etc.) Coordinate with weekend leadership and assist with dispatch coverage throughout the shift Remain ready to respond to daytime calls for service at any point during the shift During your shift, you will: Respond to dispatches during daytime service hours and arrive on scene within 30 minutes Assist with weekend pool patrols at assigned properties Verify that individuals using the pool are residents or authorized guests when required by the property Address pool-related concerns such as loud music, glass containers, policy violations, and disruptive behavior Respond professionally to resident complaints, especially noise complaints, and work to bring the area back into compliance Observe for suspicious activity, unauthorized use of amenities, or conditions that could create safety concerns Maintain a visible, professional presence while moving between assigned properties and calls for service Throughout your shift, you will: Write clear, real-time reports for patrols, dispatches, and notable incidents Use a mobile app for navigation, reporting, and team communication Activate and use a body camera while on-site, as required Communicate with residents, property staff, dispatch, and emergency services when necessary Support weekend operations by helping leadership stay ahead of incoming calls and property concerns After each stop: Submit your report ly Notify the team that you are clear Move immediately to the next dispatch, patrol assignment, or priority location This is a high-movement, high-accountability role where you will be driving, walking, observing, and reporting continuously for the duration of your shift. Our Ideal Candidate Highly alert and situationally aware Reliable, punctual, and self-motivated Comfortable working independently during weekend day shifts Strong attention to detail and report writing skills Able to adapt quickly to changing situations and shifting priorities Professional in appearance, communication, and resident interactions Comfortable enforcing pool rules and handling complaints calmly Tech-comfortable (smartphone apps, reporting tools) Strong sense of urgency and follow-through Security, military, law enforcement, hospitality, or customer service background is a plus Requirements & Qualifications 21 years of age or older High School Diploma or GED Valid Driver’s License with reliable transportation Texas Level II Security License (required) Ability to pass background check, MVR check, and drug screening Working smartphone with data (required for reporting and communication) Ability to sit, walk quickly, drive, and remain alert for at least 10 hours About Signal of Austin Each Signal franchise is independently owned and operated. You are applying for work with a franchisee of Signal of Austin, not Signal, LLC. Signal is an Equal Opportunity Employer co