Job Description
Senior Accountant, Student Financial Services This position supports the operations of the College's Bursar's Office. Works closely with the Bursar in developing and implementing operational procedures and administers compliance mandates for adherence to federal, state, and institutional policies and regulations. Under limited supervision, the purpose of this job is to perform complex accounting and analysis functions as assigned in the Bursar's Office. Functions may include performing financial analysis, reconciliation, and data research utilizing knowledge of College's financial systems and industry standards as well as billing or payment of invoices, reimbursements, computations, processing, and verification of accounting entries. Responsible for reviewing and preparing financial reports, reconciliation of accounts, researching and resolving payment and refund issues regarding students and third-party customers. Provides training and guidance to other employees. This is a temporary position lasting through June 30, 2027. Minimum Education: Bachelor's degree required. An equivalent combination of Higher Education experience and education may be considered. Minimum Experience/Training: Six years of directly related experience in Higher Education field of work required. Essential Functions: Daily - 15%: Responsible for the processing, reviewing for accuracy, contract compliance, tracking, invoicing, and posting of payments and/or journal entries for each term multi-million-dollar 3rd Parties student enrollments. Communicates with external financial operation managers for 3rd Parties Corporations/Agencies and other internal/external parties to manage receivables and payments. Daily - 10%: Creates, analyzes, updates, and maintains reports relating to the 3rd Party Contracts, Student Drop Job, and Student Payments. Provides reports to management. Daily - 10%: Performs detail reconciliation analysis of cash and student Credit & Collections reports for accuracy. Resolves any error that may occur. Daily - 10%: Researches and responds to students' and employees' inquiries regarding 3rd party contract student enrollments/refunds and students' credit payments/refunds. Daily - 10%: Administers the College credit card web payments by setting up new merchant accounts; testing setup with various parties; reviewing, reconciling and correcting web payments daily, including releasing authorization hold due to processing errors and comparing receipt transactions to TouchNet activity; researching and responding to web credit card payment chargeback requests; providing customer support to credit card transaction inquires and exceptional refund requests. Daily - 5%: Reviews and approves customer deposits/payments in Workday. Daily - 5%: Resolves escalated student and interdepartmental disputes, discrepancies, and complaints that may arise with students, faculty, staff, and outside agencies as they pertain to financial transactions. Daily - 5%: Creates Ad Hoc Payment requests in Workday at various department requests. Bi-weekly - 5%: Performs detail reconciliation analysis of credit card refunds. Researches and resolves any credit card refund rejects in TouchNet. Bi-weekly - 5%: Reviews, researches, and resolves any outstanding student fees due from 2020-1 to the current term. Per Term - 5%: Set up each term functions complete all 15 activities to allow the term to open for scheduling, tuition, payment due dates, contract coverages, drops and refunds. Per Term - 5%: Creates student invoices for payments from 3rd party contracts. Per Term - 5%: Prepares 3rd parties students' payments worksheet and posts wire transfer deposits/checks when received by the college. Reviews, researches, and submits student overpayments to Accounts Payable for refund processing. Other - 5%: Performs related duties as assigned. Knowledge, Skills and Abilities: In-depth functional knowledge and expertise in area of specialization and general knowledge of related areas in the College. Ability to perform complex administrative analysis with only general supervision. Strong diagnostic, analytical and problem-solving skills. Excellent coordination and communication skills used appropriately to assist management in the decision-making of individuals and groups at all levels in the College. Ability to plan and manage own workflow, priorities and results accomplishment. Ability to exchange information and collaborate with colleagues within the College to resolve system and students' concerns. Ability to partner with others across the College and externally to exchange information, collaborate on projects, share resources, etc. Ability to influence others of the benefits/importance of an idea or plan of action and to gain their support or commitment. Requires the ability to present and disseminate data to various levels. Requires advanced kn