Job Description
As a Business Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. We are looking for a Sr. Manager for the Retail Bank’s Product Analytics team. You will help shape a wide range of innovative consumer facing and platform experiences across the Retail Bank. You will apply your analytical skills, technical skills, and product sense to support leadership in prioritizing what to build and setting goals for execution. You will guide product teams using data and insights, develop hypotheses, and employ rigorous analytical approaches to test them. You will define success metrics, OKR frameworks, and surface insights on new opportunities and challenges. Your work will directly influence product direction, investment decisions, and the product vision for the Retail Bank. This is a highly collaborative role in which you will problem solve alongside partners and leadership in Product, Engineering, Research, Data, Finance, and others. You will be responsible for growing a team of product analysts and contributing to the growing product analytics community. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands Leadership: Coaching and mentoring associates with a goal of developing and retaining talent at Capital One Analytics: Develop and implement new product measurement frameworks and strategies for various digital products; lead product level data modeling/analytics Execution: Manage and sequence delivery of product intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: Product, Tech, Finance and others to drive improvement in quality, volume, service, and profitability Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing; credit risk management Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: Bachelor’s Degree At least 3 years of experience performing quantitative analysis At least 3 years of experience performing qualitative analysis At least 1 year of experience performing people management At least 1 year of experience performing project management Preferred Qualifications: Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 5+ years of experience in quantitative analysis 5+ years of experience in qualitative analysis 2+ years of experience in people management 2+ years of experience in product development 2+ years of experience in financial modeling 2+ years of experience in economic forecasting 2+ years of experience in project management Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the a