Job Description
About the role The Senior Change Lead will own the change strategy for a multi-year Agentic AI transformation program, ensuring employees, managers, and HR teams are prepared to work effectively alongside AI agents. This role focuses on behavioral change, trust, capability uplift, and adoption - not just communications. What You'll Do Design and lead the end-to-end change strategy for AI enabled HR processes and roles. Partner with Product, Knowledge, and Org Design leads to align technology, process, and people change. Drive adoption of AI agents through targeted enablement for employees, managers, and HR users. Shape narratives around human AI collaboration, ethical use, and accountability. Lead stakeholder impact assessments and readiness planning across regions and HR functions. Define and track adoption and behavioral metrics (usage, trust, confidence, effectiveness). What You'll Need To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 10+ years in enterprise change management, ideally within HR or workforce transformation. Demonstrated experience leading change for AI, automation, or data driven transformations. Deep expertise in change frameworks applied to technology enabled operating model shifts. Strong facilitation, storytelling, and executive advisory skills. Comfort operating in ambiguity and emerging technology environments. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses a