Job Description
We are seeking a Senior Claims Manager (Remote-Friendly) located in New York, NY, to lead and oversee the claims process ensuring efficient resolution and customer satisfaction. In this role, you will Manage the entire claims lifecycle, from initial intake to resolution, ensuring compliance with policies and regulations. Lead a team of claims specialists, providing mentorship, guidance, and performance feedback. Develop and implement strategies to improve claims processing efficiency and accuracy. Collaborate with cross-functional teams to resolve complex claims issues promptly. Analyze claims data to identify trends, risks, and opportunities for process improvements. Maintain strong relationships with clients, vendors, and regulatory bodies. Ensure all claims are handled with integrity, professionalism, and a focus on customer satisfaction. Key skills include excellent leadership, strong analytical abilities, attention to detail, and effective communication. Enjoy our comprehensive benefits package, including competitive compensation, flexible remote work options, health insurance, retirement plans, paid time off, and professional development opportunities. Join us to lead a dynamic claims team in a fast-paced, innovative environment.