Job Description
Job Summary The Senior Clinical Applications Analyst is responsible for the analysis, building, testing and implementing of information systems and solutions. The Senior Application Analyst is accountable for providing knowledge and skills in assigned software applications and various system environments. Functions as a technical resource and to provide knowledge in system installations, building, testing, customization and production support. Demonstrates elevated computer operational skills. Should be able to perform complex application diagnostics. and troubleshooting. Must be able to mentor junior level staff on department procedure and application support and/or implementation procedures. Supports elevated computer system capabilities by studying technical applications and hardware; following support recommendations based on hardware integration availability from vendor and knowledge of enterprise patient care workflows. Ensures the performance, resources, and reliability of hardware and software integrations to meet department needs. May acquire, install, or upgrade computer components and software; provide routine automation; troubleshoot; train or offer technical support for projects for assigned applications. May lead small support project efforts in a Project Manager capacity. Maintains a level of cybersecurity knowledge sufficient to securely accomplish their job duties. Demonstrates a basic understanding and adheres to departmental processes for change control. Responsibilities Responsible for providing technical knowledge in the support of software applications and various system environments. Responsible for directing junior level employees on task assignment for support and implementation effort. Responsible for writing operational automation scripts and/or programs to minimize manual process. Provides documented support tasks to be able to assist other department members