Senior Communications Specialist

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Cynet Systems, is seeking the following. Apply via Dice today! We are looking for Senior Communications Specialist for our client in Edmonton, AB Job Title: Senior Communications Specialist Job Location: Edmonton, AB Job Type: Contract Job Overview: Develop and maintain clear, practical learning materials and communication resources to support system adoption, training initiatives, and business processes. Collaborate with subject matter experts, system leads, and business stakeholders to ensure training and communication materials accurately reflect system functionality, regulatory requirements, and user responsibilities. Identify gaps in user knowledge, performance, and process consistency through feedback analysis, observations, and reporting data. Design and support formal virtual training sessions, including course outlines, presentations, exercises, and supporting materials. Assist with coordination and facilitation of virtual training sessions and post-training follow-up activities. Support continuous improvement initiatives by updating training and communication materials based on feedback, evolving business needs, and system enhancements. Organize and manage training repositories to ensure materials remain current, accessible, and easy to navigate. Support alignment of training materials and communication strategies with organizational standards and business objectives. Contribute to change management, stakeholder engagement, and communication planning initiatives. Responsibilities: Develop training materials, job aids, guides, and presentations. Collaborate with stakeholders to ensure accuracy of training content. Identify training gaps and recommend learning interventions. Design and support virtual training sessions and workshops. Assist with facilitation and participant support activities. Maintain and organize training repositories and documentation. Update learning materials based on user feedback and system changes. Support communication, stakeholder engagement, and change management initiatives. Document business processes, workflows, and user requirements. Experience: 5 years of experience creating user training materials, technical documentation, and platform support resources. 5 years of experience delivering training sessions using web-based collaboration tools. 5 years of experience managing multiple tasks or initiatives with strict timelines simultaneously. 3 years of experience developing and delivering communications and presentations across multiple organizational levels. 3 years of experience developing training materials, computer-based learning modules, or training videos. 3 years of experience supporting change management deliverables and communication strategies. 3 years of experience documenting business processes, workflows, and user requirements. 3 years of experience fostering effective relationships with leadership and stakeholders. 3 years of experience using feedback analytics to improve training materials. Skills: Strong written and verbal communication skills. Strong training development and instructional design abilities. Ability to facilitate virtual training sessions effectively. Strong organizational and stakeholder management skills. Ability to analyze feedback and improve learning outcomes. Strong documentation and process mapping skills. Ability to manage multiple priorities and deadlines simultaneously. Qualification And Education: Bachelor s degree is preferred. Diploma in Business, Communications, Adult Education, or a related field with additional relevant experience is acceptable.