Senior Community Association Manager

Apply Job Type Full-time Description Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, onsite communities, and master-planned community associations. We have an excellent opportunity for an experienced Senior Community Association Manager to join our amazing environment with an opportunity for continuous growth and development, please read on below! Summary: The Senior Community Association Manager is responsible for overseeing the portfolio of communities managed by a selected group. The Senior Community Association Manager manages and assists in special projects and ensures success in all of the Community Association Managers they are designated to. The Senior Community Association Manager is to primarily obtain knowledge in company policies and procedures, have a strong understanding of budgets and finances, and the ability to maintain client satisfaction and account retention. Why Join Keystone? Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients. As a member of our team, your talents will be nurtured and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon. We provide an environment for people that nurtures leadership and promotes personal success and reward those who exceed expectations. We foster a culture of open feedback and continuous growth. We're thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here. What We Offer Competitive Salary Hybrid and Flexible working arrangements Work-Life Balance Opportunities for career growth Training and mentorship from successful leaders in the HOA industry Support for Continued Education Cell Phone Stipend Mileage Reimbursement Medical (HMO and PPO), Dental, and Vision Flexible Spending Account Pet Savings Pre-Paid Legal Employer Paid Basic Life/AD&D Insurance Voluntary Life and Short-Term Disability Insurance Free Employee Assistance Program 401(k) Retirement plan with Company Match Financial and Health/Wellness Education Bereavement and Mandated Leave of Absence Applicable Paid Time Off (PTO) 12 Paid Holidays (Floating Holidays/Half Days/Early office closure before certain major holidays) Requirements Essential Job Duties and Responsibilities: Meet with Associations 1-2 times per week onsite. Willingness to manage and assist in special projects. Manage all operations for a portfolio of community associations. Demonstrate consistency in all areas. Provide leadership and consulting with our clients on best practices regarding the management and oversight of their community. Manage and run monthly, bimonthly, quarterly, and annual Board Meetings. Working extensively with Board of Directors, vendors, contractors, and homeowners within the various communities. Update association communications and ensure current information is displayed on the association bulletin boards and website. Prepare association newsletter and/or other communication with owners and residents as required. Strong Knowledge of industry trends. Create budgets and manage financials. Compliant with company policies and procedures. Client Satisfaction and Account Retention. Partner with the association Board of Directors and internal departments to adhere to the introduction and integration of new programs, services, and initiatives. Participates in management training. Provide exceptional support to meet or exceed expectations of a high-volume, high-demand, tailored service as needed for a client base with complex operations and/or a variety of high-end amenities. Maintain strong knowledge of industry trends. Participate in emergency phone and in-house coverage schedule. Follows all Human Resources policies. Attends/participat