Job Description
Position Title: Senior Data Analyst (Strong Internal) (Hybrid) 2026-1467 Location: Bethesda, Maryland, United States Job Category: Analytics Job Type: Full-Time Description: Overview Are you ready to seize an opportunity to provide our high-profile customer data and analytics to help guide important decisions? Are you a problem solver who enjoys helping customers achieve their business goals? If so, this is a phenomenal opportunity for you. SGS is looking for a Senior Data Analyst who enjoys presenting data to clients, creating meaningful and effective reports and data visualizations, and partnering with customers to answer key business questions. As a Senior Data Analyst located in Bethesda , you will enhance value to customers by leveraging advanced analytics (descriptive, diagnostic, predictive, and prescriptive) and strong presentation skills to communicate program value and actionable insights. The Sr. Data Analyst supports internal and external customers by utilizing both in-house and third-party data sources, as well as optimizing reporting processes and communication between the various stakeholders. Additionally, Sr. Data Analyst supports high-profile projects in order to develop and implement new analytical tools or methodologies. Through successful execution of duties and responsibilities, as supported by knowledge and skills, the Sr. Data Analyst acts as a subject matter expert (SME) on data, trends, and outcomes associated with healthcare and SGS programs and clients for both internal and external customers. Duties and Responsibilities Produce, document, and present ad-hoc or standard (weekly, monthly, quarterly) reports with accompanying visualizations and analyses to internal and external customers, with an ability to use lay terminology to communicate performance results and trends. Create reports (standard, ad-hoc, etc.) and visualizations from various data sources by querying database repositories/software and leveraging analytical tools: SSMS/VBA, Power BI, Excel, Access, and database user interface. Leverage Power BI to develop and improve dashboards/reports incorporating both statistics and visualizations. Support internal and external customers by combining both in-house and third-party data sources, as well as industry benchmarks and best practices, into actionable insights. Collaborate with clients, account/project managers, data analysts, and other SGS stakeholders to demonstrate program outcomes and articulate strategic recommendations to address client challenges. Supports data integrity, ensures reporting accuracy, and enables the optimization of reporting processes. Participates in and supports the organization's quality programs and the underlying tools/protocols that support them. Test prototype software and participate in the approval and release process for new software. Collaborate with technical staff to optimize/standardize data ingest, database tools, and reporting software. Work with key stakeholders to develop and maintain data standards and common data elements for data collection. Supports the documentation of processes in the form of Work Instructions or SOPs. Answer technical and procedural questions for less experienced team members. Provide peer-review and quality reviews of analytic tools & reporting created or modified by other members of the Analytics group. Qualifications Education Required: Bachelor's degree from an accredited college or university Preferred: Bachelor of Science in a related field (i.e. Statistics, Mathematics, Engineering, Computer Science, or similar discipline) Preferred: Master's degree in a data, analytics, or healthcare-related field from an accredited college or university Experience Minimum of 3 years of relevant analytics experience Minimum of 3 years of healthcare management including but not limited to: Workers' Compensation, Health Plans, Insurance Industry, Medical Case Management and Pharmacy Benefit Management (PBM) Preferred : Experience in Workers' Compensation and Specialty Health Programs Minimum of 1 year of experience in communicating, summarizing, and/or presenting complex analytics findings to stakeholders In-depth knowledge and experience using and applying analytical software, database reporting software, database user interface, query software, and data mining software, in support of both report production/development and data validation Experience using industry-standard data visualization tools, BI tools, and dashboards incorporating both statistics and visualizations Experience working with both in-house and third-party data Experience working with project management and agile methodologies Expertise using all MS Office Suite tools Other Skills and Abilities, Qualifications US Citizen The ability to obtain and maintain a security clearance Ability to travel up t