Senior Design Director: User Experience & Service Innovation

A leading travel management company is seeking a Senior Design Director to lead design strategies aimed at enhancing customer experience and operational efficiency. This role involves spearheading service design solutions, promoting user-centered practices, and ensuring high-quality outcomes in a collaborative environment. The ideal candidate will have over 10 years of design experience, with a substantial background in strategic design and innovation leadership. Join to make a positive impact in the business travel industry.