Job Description
JOB REQUISITION Senior Digital Marketing Solutions Strategist LOCATION CHICAGO ADDITIONAL LOCATION(S) Job Description You Belong Here The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success . Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You Protiviti is looking for a Senior Digital Marketing Solutions Strategist to join our growing Digital Consulting team. What You Can Expect As a Senior Digital Marketing Solutions Strategist, you will lead strategic initiatives that enable clients to accelerate growth through the integration of data, technology, and modern marketing practices. You will operate at the intersection of marketing strategy, analytics, personalization, and marketing technology, guiding enterprise organizations in modernizing their marketing capabilities and unlocking new revenue opportunities. You'll leverage your deep expertise in platforms like Adobe Experience Platform or Salesforce Marketing Cloud, along with your experience in growth marketing transformation, AI-driven personalization, and marketing automation, to help clients make sense of today’s complex digital landscape. Acting as a trusted advisor to senior leaders, you’ll turn business goals into practical, scalable marketing solutions and data strategies that drive real results, sparking innovation and making a lasting impact for the clients you work with. What Will Help You Be Successful You have a clear understanding of how technology powers strategies to improve customer experience, including the use of tools like Adobe and Salesforce platforms to drive personalized and data-driven solutions. You are passionate about using data to inform strategy, solve problems creatively, and deliver innovative solutions that enhance customer experience. You are experienced in and enjoy architecting roadmaps that blend technical and business strategy, with a focus on driving digital transformation and customer experience maturity for enterprise clients. You excel at building relationships with diverse clients, guiding them through complex digital transformation initiatives, and providing exceptional client experiences. You have an inherent interest in project management and team leadership. You contribute to a positive team culture that fosters open communication among all engagement team members. You create development opportunities for others and ways for your team to improve our clients and communities. Do Your Talents Include the Following? Serving as a trusted advisor to senior client stakeholders on digital marketing and growth transformation initiatives. Hands-on experience with Adobe Experience Cloud / Adobe Experience Platform and/or Salesforce Marketing Cloud, including architecture, integrations, and data activation. Developing data-driven marketing and MarTech strategies focused on personalization, customer acquisition, engagement, and retention. Designing personalization and customer journey strategies across web, mobile, email, and paid channels using customer data and AI. Working with marketing data, analytics, and segmentation to generate insights, optimize performance, and inform measurement approaches. Applying AI, automation, and emerging technologies to improve marketing efficiency and modernize marketing operations. Leading client workstreams and cross-functional teams, clearly communicating risks, trade-offs, and recommendations. Supporting client relationship growth through strong delivery and identifying follow-on opportunities. Developing team members through mentoring, coaching, and performance feedback. Your Educational And Professional Qualifications Bachelor’s degree in relevant discipline. 8+ years of experience in digital marketing, marketing technology, consulting, or a related field. Demonstrated experience with Adobe Experience Cloud and/or Salesforce Marketing Cloud Experience working with marketing data, analytics, customer segmentation, and Customer Data Platforms (CDPs). Familiarity with CMS, Digital Asset Management (DAM), and c