Job Description
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role The Senior Director of Solution Consulting role at Veeva is a senior-level position focused on driving the adoption and growth of Veeva Data Cloud through pre-sales engagement. Veeva Data Cloud is the modern data foundation for Biopharma, overcoming the limitations of fragmented systems with a complete suite of commercial data products: reference data, deep data, performance data, and access data. This is a hybrid role that combines deep technical data expertise with a consultative, client-facing approach. You will be responsible for supporting customer engagements in pre-sales, which includes working directly with customers to build brand awareness, highlighting product points of differentiation, and guiding customer data assessments. Additionally, you will demonstrate how these products can be used to drive value for customers by discovering new patients and healthcare providers, growing top-line revenue, and increasing bottom line efficiency. Leveraging your technical skills and industry expertise, you will also educate prospective customers as to how these products are used to support key use cases, including how: Compass Patient provides a more complete patient journey Compass Prescriber can be leveraged for segmentation, targeting, and incentive compensation Compass National delivers more accurate forecasting, performance tracking, and competitive analysis HCP Pulse can be used to drive better segmentation and targeting, call planning, and field execution This role is a key part of Data Cloud’s commercial strategy. The feedback you receive from customers in-market will be curated and shared with members of the Compass team to inform Compass product roadmap and feature releases. If you are intellectually curious and get excited about bringing new products to market, this is a great opportunity for you. What You'll Do Subject-Matter Expertise: You will serve as the go-to expert on Veeva Compass, with heightened focus on its APLD data products: Compass Patient, Pathway and Data Connector. Your role is to articulate the value proposition and expertly address customer questions and potential objections Consultative Selling: You will adopt a consultative approach, working directly with customers to understand their business needs and therapeutic area dynamics. You will then design and deliver custom data assessments and product demonstrations that precisely demonstrate how Compass solves their most critical commercial use cases Pre-Sales Framework Design: Contribute to the pre-sales framework, including standardized processes, methodologies and analysis templates, to create a consistent, repeatable, and scalable approach for all customer engagements Project and Team Management: You will manage multiple analytics projects, ensuring on-time delivery. You will also direct the day-to-day activities and priorities of other team members Thought Leadership: You will serve as a key thought leader for Veeva Compass, helping to shape the market narrative and establish our brand as an authority in the industry. You will educate the industry on new and innovative product methodologies through customer-facing discussions, presentations, and the creation of forward-looking content Strategic Contribution: You'll collect market feedback and share it with the Compass team to directly influence the product roadmap and future feature releases. You will also contribute to new business development and assist Account Partners in responding to RFPs (Request for Proposals) Client Relationship and Pre-Sales Engagement Management: You will serve as a trusted advisor to clients, working alongside account partners and strategists to build and maintain strong relationships at key accounts Requirements General Experience: 12+ years of healthcare data and/or analytics experience Experience working with commercial teams in l