Job Description
Job Overview We are seeking a dynamic and enthusiastic Technician/Game Attendant to join our team. In this role, you will be responsible for ensuring a fun and safe environment for guests while managing various game stations and activities. You will play a crucial part in enhancing the guest experience through exceptional customer service, event management, and conflict resolution. This position is ideal for individuals who enjoy working in a lively atmosphere and have a passion for engaging with people of all ages. Duties Oversee the operation of game stations, ensuring all equipment is functioning properly and safely. Provide excellent customer service by assisting guests with inquiries and resolving any issues that may arise. Engage with guests to create an enjoyable atmosphere through games and activities. Performing opening, mid-day, or closing duties Monitoring activities such as XD Ride, Omni VR Arena, Arcade Floor Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Making sure the crane games and redemption prize room are both clean and stocked Assisting Guests with questions regarding point redemption Assists with repairing and maintaining arcade and bowling equipment in a timely manner Reviews the cleanliness and organization of the games. Ensures all games are clean and unobstructed. Qualifications Must be at least 18 years of age. Previous experience in customer service or guest services is highly desirable. Technical and/or electrical skills required. Strong conflict skills to effectively address and resolve guest concerns. Background in food service or hospitality is a plus.. Ability to engage effectively with children and families, creating a positive environment for all guests. Excellent communication skills, including public speaking abilities. Work days, nights, and/or weekends as required. Work off an extension ladder. Move about facility and stand for long periods of time. Guest-focused mindset Savvy with technology and a willingness to learn new things Can effectively communicate with Management, Team Members, and Guests A passion for working in a resort or entertainment setting is preferred. Join us in creating memorable experiences for our guests while enjoying a vibrant work environment! Job Types: Full-time, Part-time Pay: $20.00 - $22.00 per hour Benefits Employee discount Flexible schedule Work Location: In person