Job Description
Job Ref:JR-1323 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$122,700.00 - $132,500.00 per year Overview The Senior Program Manager, International Strategic Initiatives, will oversee the implementation of new service contracts and manage select existing international collaborations. Additionally, this position will be responsible for business development and managing relationships with healthcare systems, physician practices, international payors and brokers in support of international patient growth initiatives, with a focus on the Latin American and Caribbean markets. Reporting to the Senior Director, International Strategic Initiatives this position supports the execution of programmatic initiatives and projects outlined in definitive agreements, including developing new programs and services, leading implementation work, facilitating meetings with stakeholders, and calling on expertise within the Institute. The Senior Program Manager is also responsible for supporting the growth and expansion of a network of collaboration in Latin America and Caribbean and other key target regions to help realize the full clinical and business potential of each partnership. Business Development (50%) •Develop and implement comprehensive regional strategies that align with Institute’s overall mission and growth objectives, including driving the expansion of strategic initiatives with a focus on Latin America and Caribbean. •Lead in-depth market analysis, identifying growth opportunities, developing strategic partnerships with local healthcare providers and payers, and ensuring the successful implementation and performance monitoring of regional strategies •Develop materials based on primary and secondary research to inform strategic decision-making; prepare documents to summarize recommendations, options and pros/cons of opportunities. •Develop business cases and financial models to support strategic initiatives. Monitor the performance of regional operations using key performance indicators (KPIs) and provide insights to senior leadership. Relationship Development (30%) •Manage relationships with hospitals, physician practices, international commercial payors and brokers, in support of international patient growth initiatives. •Manage assigned international projects from initiation to delivery, ensuring timelines, budgets, and quality standards are met. •Serve as primary liaison between Institute and external sites, ensuring seamless service delivery and high provider satisfaction. •Lead Institute’s participation in key global conference and expos in key target markets •Lead development of service offerings that can be replicated across relationships and partnerships. •Coordinate support services to further develop international relationships, including developing and implementing strategy for ongoing roll-out of new initiatives and programs to partner sites; work with each site to explore opportunities for further program enhancement. Contract Management (15%) •Work with office of general counsel to support development of new or expanded partnership contracts and renewal of existing contracts. •Ensure executed contracts are fulfilled based on service agreements and contractual obligations. Programmatic Support (15%) •Plan and facilitate meetings with various internal and external stakeholders to discuss possibilities for new and existing relationships. •Support communication with executive leaders across the Institute to ensure relevant updates and necessary information are disseminated in support of leadership’s decision-making activities.Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Scope and Complexity: Oversee highly complex, high-impact programs that are critical to the Institute's strategic objectives, involving multiple departments and external partners. Decision Making: Lead strategic decision-making processes, with full accountability for program outcomes and resource management. Stakeholder Interaction and Communicat