Job Description
Date Posted: Country: United States of America Location: US-CT-EAST HARTFORD-OBG ~ 400 Main St ~ BLDG OBG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62 Security Clearance Type: None/Not Required Security Clearance Status: Not Required Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? The Pratt & Whitney Commercial Aftermarket team is responsible for long-term engine maintenance agreements with airline customers. Fleet Management is an exciting customer facing role with substantial financial and contractual accountability. Primary responsibilities are divided into four key Program Management value streams: What You Will Do: Customer Management: Team with the Sales and Customer Support organizations to host regular day-to-day interaction with airline and leasing customers, deliver contract services, ensure reliable engine operations, and resolve commercial disputes. Financial Management: Drive the long term profitability plan for assigned contracts, identify and execute opportunities to improve financial outcomes, and tactically manage the flow and collection of invoices to the customer. Propose contract language modifications for improved feasibility of financial outcomes. Operational Management: Maintain engine removal forecasts, coordinate maintenance activity with our global network of MRO facilities, and establish technical guidance for optimal financial and operational outcomes. Contract Management: thoroughly understand all agreement obligations, ensure terms are met, and hold stakeholders accountable to assigned responsibilities. Propose and execute strategies for optimizing contract profitability. Negotiate solutions with airlines and lessors to solve disputes, driving closure of unpaid invoices and de-risking key contract provisions. A successful Fleet Manager will demonstrate leadership and initiative to solve complex customer and contract problems, use their financial acumen for effective decision making, apply strategic thinking to achieve business profitability targets, while managing a high volume of operational day-to-day needs. This is an on-site position supporting GTF customers in various geographic regions. What You Will Learn: Contract Management skills and strategies to increase customer satisfaction and company profitability Qualifications You Must Have: Bachelor’s degree and 10 years of cross functional teaming experience to include external support and problem solving skills or an Advanced degree and 7 years of cross functional teaming experience to include external support and problem solving skills Qualifications We Prefer: 3 years of professional financial analysis, program management, or business case experience. Prior customer-facing work experience in a technical or business role. Strong communication, influencing, presentation, and data management/analysis skills. Proven leadership skills coupled with a history of attaining results through influence and collaboration. A fundamental understanding of gas turbine engines, airline operations and engine maintenance pract