Job Description
Description Job Title: Senior Manager, HR Operations & Total Rewards Department: Admin / HR Reports To: Chief Human Resources Officer (CHRO) Work Location: Trumbull, CT Position Level: HR Operational Management (C) Work Schedule: M-F, 8:00 AM – 4:00 PM FLSA Classification: Exempt (Salaried) Direct Reports: 2-3 Compensation Range: $95,000 – $110,000/year ABOUT THE KENNEDY COLLECTIVE The Kennedy Collective is a Connecticut-based nonprofit organization serving individuals with intellectual and developmental disabilities (ID/DD), veterans, and individuals facing barriers to employment. TKC operates across multi-state locations requiring complex HRIS administration, benefits management, compensation planning, compliance tracking, and regulatory compliance across multiple states and DDS requirements. POSITION SUMMARY The Senior Manager, HR Operations & Total Rewards leads all HR operational systems, compensation strategy, benefits administration, leave administration, compliance tracking, and workforce reporting for Kennedy Collective. This role is the operational backbone of the HR department, ensuring HRIS accuracy, multi-state compliance, DDS requirements, and strategic compensation alignment. Accountability includes certification and compliance documentation tracking to ensure CPR, First Aid, Medication Administration, and DDS background check compliance across all divisions. REPORTING STRUCTURE Reports to: Chief Human Resources Officer (CHRO) Direct reports: HR Coordinator, Compliance & Certification Specialist (if applicable) Supervises 2-3 operational HR professionals Peer relationship: Coordinates with Senior HR Generalist (HRBP), Talent/Culture, and Training leadership KEY ACCOUNTABILITIES OWN HRIS administration and workforce data integrity: Serve as primary HRIS system owner; maintain accurate employee records, configurations, and data quality; execute system upgrades and process improvements. OWN compensation strategy and execution: Conduct market analysis, manage salary bands and job classifications, support merit planning cycles, ensure compliance with wage/hour laws and pay transparency requirements. OWN benefits administration and open enrollment: Design and lead annual open enrollment; manage broker and vendor relationships; ensure benefits eligibility accuracy; communicate benefits to workforce. OWN leave and accommodations administration: Administer FMLA, CTFMLA, and ADA accommodations; maintain leave tracking; ensure compliance; partner with HRBP on complex leave scenarios. OWN compliance and audit readiness: Ensure compliance with DDS, Medicaid, HCBS, OSHA, wage transparency, and multi-state labor regulations; maintain audit documentation; support all federal and state audits. OWN certification and compliance tracking: Maintain organization-wide tracking system for CPR certification, First Aid, Medication Administration, DDS background checks, PPE requirements, and other regulatory certifications; escalate expiration dates to supervisors. Supervise HR operational staff: Hire, develop, and hold accountable HR Coordinator and operational team members; set performance standards; conduct evaluations. COMPLIANCE & REGULATORY RESPONSIBILITIES Establish and maintain comprehensive certification tracking system for CPR, First Aid, Medication Administration certification requirements across all direct service roles Coordinate with Training & Workforce Development Specialist on certification scheduling and compliance reporting Track and manage DDS background check requirements and timelines for all new hires in direct service roles Prepare certification and compliance documentation for DDS audits and Medicaid reviews Ensure all job descriptions accurately reflect compliance certification requirements and physical demands Monitor HCBS Settings Rule compliance across all programs and report status to CHRO ROLE EXPECTATIONS & DELIVERABLES Core Expectations Data integrity: HRIS data must be 99%+ accurate; errors flagged immediately and corrected Compliance rigor: Non-negotiable adherence to labor law, regulatory, DDS, and audit requirements Vendor management: Proactive relationship management with brokers, HRIS vendor