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Senior Manager, Product Management- Associate Experience

Capital One
FULL_TIME Remote · US Chicago, IL, City of Chicago, US USD 182500–208300 / month Posted: 2026-05-11 Until: 2026-07-10
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Job Description
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About The Team The Associate Experience Endpoints team sits at the intersection of security, user experience, and platform engineering, building the technology foundation that enables 70,000+ Capital One associates to do their best work every day. We own the complete associate device and software experience: the laptops, phones, and tablets our teams use, plus the authentication, security, and software discovery platforms that run on them. Our mission is simple but critical: ruthlessly reduce friction in the associate technology experience while maintaining world-class security. We’re building product-led solutions that balance security with productivity: zero-trust authentication that doesn’t interrupt workflow, enterprise software discovery that anticipates associate needs before they ask, and mobile device strategies that respect both corporate security and personal use. You’ll work directly with cybersecurity leadership, engineering directors, legal, compliance, and executive stakeholders who are hungry for product thinking in a space that’s never had it. If you’re energized by ambiguous, complex problems; if you believe internal platforms deserve the same rigor as customer-facing products; if you want to prove that security and great user experience aren’t mutually exclusive—this is your team. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 5 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products Experience translating complex business strategies into internal data products Experience managing Data-as-a-Product, including the development of automated dashboards and self-service analytics tools. Experience with modern data stacks (e.g., Snowflake) and product analytics tools (e.g., Fullstory) to measure digital experience health. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that loca