Job Description
As a Senior Product Manager on Hertz's Billing team, you will lead the development of products that deliver a seamless, transparent billing experience for our customers. Your work will focus on building trust in the Hertz brand while reducing exposure to bad debt. You will drive the vision for a modern billing platform, leveraging intuitive, self-service digital experiences to eliminate friction, increase clarity, and reduce customer anxiety throughout the journey. This role requires strategic vision and hands-on leadership in defining product roadmaps, collaborating with cross-functional teams, and delivering seamless, customer-centric digital experiences. You will collaborate with engineering and design teams to build scalable solutions and ship features in a complex environment. Your role will involve modernizing legacy applications, manage technical debt, and integrating various systems to enhance customer experience. What You'll Do: Define and prioritize product features that will enable the growth and scale of Hertz's initiatives, which is one of the major priorities of the business. Execute against long-term product roadmap, coordinating with operations, engineering, design, and data science teams both domestically and internationally. Integrate AI tools and features into the product development process. Work closely with the strategy, operations, and go to market teams to ensure there is a consistent and holistic approach from pilot to scaled solutions. Communicate across constituencies: within cross-functional team, broadly within Hertz internally and external to Hertz (customers, partners, candidates, etc.) Ensure that we have a consistent customer focus in our research, planning and decision making Articulate and systematically test product hypotheses Navigate com