Job Description
About the Role Sigma is the AI apps and analytics platform connected to the cloud data warehouse. Using Sigma, business and technical teams can build intelligent, production-ready AI apps that accelerate and automate operational workflows. Sigma provides a spreadsheet interface, SQL and Python editors, visual builders, and native AI to help teams turn live data into interactive applications, analysis, reports, and embedded experiences. As Sigma scales to support larger enterprises and more demanding workloads, we're looking for a Senior Product Manager, Platform Performance & Infrastructure to own the foundational backend capabilities that power every Sigma experience — from query execution and caching to agent infrastructure, observability, and platform extensibility. In this role, you will own a clearly defined product roadmap and drive it end-to-end — setting the vision, sequencing priorities, and delivering outcomes across workbook performance, query lifecycle, compute and caching, metadata services, compiler components, agent monitoring, platform observability, and new warehouse connectors. You'll be a deeply embedded partner to platform engineering while staying closely connected to customers, translating real-world enterprise pain points into platform investments that scale. This role is ideal for a technically strong Senior PM who is equally comfortable diving deep into infrastructure tradeoffs and sitting across the table from enterprise customers to understand their most pressing performance challenges. Key Responsibilities Own a Product Roadmap Define and own the multi-quarter product roadmap for Sigma's platform performance and infrastructure surface area, including query execution, compute and caching, metadata services, compiler-related components, agent infrastructure, and connectors. Set a clear vision for the platform that balances near-term enterprise needs with long-term scalability investments. Rally engineering, design, and GTM stakeholders around a shared roadmap and communicate progress and tradeoffs clearly to leadership. Make active prioritization calls across competing platform investments, clearly articulating the reasoning and expected customer impact behind sequencing decisions. Build and Own Agent Monitoring & Platform Observability Define the strategy and roadmap for agent monitoring capabilities, enabling customers and internal teams to observe, debug, and optimize AI agent behavior within Sigma's platform. Own platform observability infrastructure — including logging, tracing, alerting, and diagnostic tooling — ensuring Sigma's platform surfaces actionable insights to both engineering teams and enterprise customers. Partner with engineering and Customer Success to translate observability gaps into shipped product improvements. Build the foundation for enterprise-grade reliability visibility, giving customers confidence in how their workloads are running on Sigma at scale. Drive Execution and Delivery Partner closely with engineering to scope, prioritize, and ship improvements across latency, concurrency, throughput, and cost efficiency. Break down complex technical initiatives into clear milestones and incremental wins. Maintain momentum in ambiguous, fast-moving environments with strong judgment on tradeoffs. Own delivery accountability end-to-end — from problem definition through scoping, execution, launch, and iteration. Own the Query Lifecycle Define product requirements across the full query lifecycle — from generation and compilation to execution, caching, and results delivery. Balance tradeoffs across performance, correctness, debuggability, and cost. Identify bottlenecks in the query pipeline and work with engineering to drive measurable improvements in latency and throughput. Work Closely with Customers Engage directly and regularly with enterprise customers to surface performance pain points, validate roadmap priorities, and co-develop solutions for high-scale use cases. Partner with Customer Success, Support, and Sales Engineering to translate field feedback into product requirements. Act as an internal advocate for customer needs within platform planning and prioritization forums. Build strong relationships with key enterprise accounts and use those relationships to continuously pressure-test and sharpen the platform roadmap. Support Enterprise Scale Identify platform gaps impacting large customers, high-concurrency workloads, and embedded analytics use cases. Work across teams to address real-world reliability, latency, and scalability challenges at enterprise scale. Proactively surface and address platform risks before they become customer-facing issues. Enable Extensibility Con