Job Description
Our Restoration client is seeking a Senior Production Manager to lead, optimize, and scale our production operations across the Atlanta market. This is a high‑impact leadership role responsible for overseeing all mitigation and reconstruction activities, driving operational excellence, and ensuring projects are delivered on time, on budget, and at the highest quality standards. We are looking for a proven restoration leader who understands the insurance restoration business and is energized by helping grow a company from $2M to $5M+ in annual revenue. Position Overview The Senior Production Manager owns the full production pipeline, including: Water mitigation operations Fire, smoke, and contents restoration Reconstruction project management Crew scheduling and dispatch Field technicians and subcontractor oversight Equipment, warehouse, and fleet management Job quality, documentation, and compliance Job profitability, cycle times, and operational KPIs You will work closely with ownership and department leaders to ensure the production team delivers exceptional service while maintaining strong margins and disciplined execution. Key Responsibilities Leadership & Team Management Lead, coach, and develop mitigation technicians, reconstruction teams, and project managers. Build a culture of accountability, professionalism, and continuous improvement. Oversee hiring, onboarding, training, and performance management for production staff. Operational Management Direct daily job scheduling, dispatch, and field operations. Ensure all projects meet ServiceMaster, insurance carrier, and industry standards. Maintain equipment readiness, warehouse organization, and fleet