Job Description
About Our Client: The organization operates in the cybersecurity industry, focusing on accelerating digital transformation by enabling customers to be agile, efficient, resilient, and secure. It addresses the challenge of protecting users, devices, and applications from cyberattacks and data loss through a cloud-native Zero Trust Exchange platform powered by a large security data lake. The company emphasizes innovation in AI to stay ahead of evolving threats and fosters a culture centered on customer focus, collaboration, ownership, and accountability. About the Opportunity: The Senior Program Manager, Partner Services Success Americas role is designed to scale the partner-led services strategy by driving regional execution, enhancing opportunity progression, and improving partner readiness. This position acts as a critical link between field teams and global programs, creating repeatable processes that simplify and accelerate partner-delivered services. The role collaborates across various teams to ensure partner-driven service opportunities are managed with clear accountability and consistent standards. Responsibilities: • Drive execution of partner-led services motions at the regional level. Inspect active opportunities, identify stalled deals, and address execution gaps. Establish and maintain regional operating rhythms, inspection cadences, and escalation paths. Support strategic partners in developing services capabilities by identifying readiness gaps and tracking progress. Develop practical playbooks, templates, and guides for scalable global adoption. Requirements: • 7 to 10 years of experience in partner programs, channel operations, partner success, professional services, managed services, consulting/advisory, or SaaS go-to-market execution. Proven cross-functional leadership experience collaborating with Sales, Channel, Services, and Partner teams without direct authority. Strong operational discipline with a focus on opportunity inspection, cadence management, and executive reporting. Experience creating field-facing playbooks, templates, and operating models for consistent execution at scale. Excellent communication skills to simplify complex workflows and tailor messaging for diverse stakeholders. Flexibility to work across time zones as necessary. Pay Range and Compensation Package: • The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.