Job Description
Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Overview The Senior Regional Security Manger for the Americas is a senior leadership role responsible for leading physical security, life safety, risk management, and incident response operations across North America and South America. This role oversees regional operations, manages security partners, supports global security initiatives, and ensures alignment with enterprise standards. The ideal candidate brings a strong background in program development, stakeholder engagement, process optimization, and operational maturity, enabling the continuous enhancement of our regional security posture. How You'll Make An Impact Program Development & Optimization Assess and continuously mature regional security programs to improve risk visibility, operational resilience, and consistency across North and South America. Implement improvements to policies, procedures, and security governance frameworks in alignment with global standards. Adapt global security policies, standards, and procedures to align with local regulatory, privacy, and labor requirements while maintaining enterprise consistency. Navigate regional governance considerations, including employee representative bodies when introducing security processes or technologies. Support continuous improvement initiatives across physical security operations, technology, and service delivery. Drive cross-functional collaboration to ensure security processes integrate effectively with business operations. Develop and manage regional security budget, ensuring cost-effective allocation of resources. Contribute to strategic planning for physical security and risk management initiatives across the Americas. Regional Security Operations Direct and govern regional security operations across multiple countries and risk profiles. Serve as the regional escalation authority in partnership with the Global Security Response Center (GSRC) for incidents, crises, and executive risk matters. Manage guard force operations, vendor contracts, SLAs, and performance metrics. Conduct risk assessments, physical security audits, and readiness reviews. Ensure compliance with local, regional, and international regulations and standards. Monitor changes in laws and regulations that may impact physical security operations and implement adjustments to stay in compliance. Risk, Threat, & Incident Management Support or lead incident response for regional safety, physical security, and business continuity events. Act as key spokesperson during security incidents, ensuring clear and effective communication with internal and external stakeholders. Collaborate with Security Risk Intelligence & Executive Protection teams to ensure proactive monitoring and protective measures for key personnel, facilities, and travelers. Maintain strong relationships with internal partners (Legal, HR, IT, Real Estate, Compliance, BC) to ensure coordinated response during regional events. Business Partnership & Stakeholder Support Serve as the primary regional advisor to senior business leaders, enabling informed decisions around travel, workplace security, events, and emerging threats. Translate security and threat intelligence into clear, actionable insights for non-security stakeholders. Deliver reporting, dashboards, and insights to executive stakeholders and Global Safety & Security leadership. Establish strong working relationships with regional business leaders to ensure our program continues to support business needs. Build and maintain relationships with local law enforcement, emergency services, and community organizations to strengthen regional security partnerships. Represent Gallagher at industry events, conferences, and forums. About You