Senior Service Quality Assurance Analyst

Company Description SV Tech Systems prides itself in being the leading provider of recruitment and staffing services for a wide range of industries. We provide staffing services to firms throughout the United States and Canada. We attract the best pool of talent with the aim of nurturing sound work ethics and solid values amongst a highly motivated and diverse workforce. We provide world-class technology services by constantly exploring and implementing innovative solutions that drive long-term value to our customers. We believe that success is a measure of performance; therefore, we help customers envision and shape their future around the key drivers of technology, productivity and cost-effectiveness. Our expertise is derived from years of delivering world class IT staffing services to every company from a small start up to the fortune 500. SV Tech is committed to delivering innovation; therefore we collaborate with our clients to help them become high-performance businesses. Job Description Title : Sr. Service QA Analyst Location : Minneapolis, MN Duration : 6 Months Senior Service Quality Assurance Analyst A Minneapolis, MN client is looking for a Senior Service Quality Assurance Analyst. This position will start ASAP and is anticipated to end 6/30/15. The successful candidate to fill this Senior Service Quality Assurance position will require previous QA experience in an Agile (scrum) environment. The QA Analyst participates and fulfills a variety of responsibilities conjointly with a cross-functional team and requires a person who can think outside the box, work with a a variety of people and challenges as well as in an environment that is flexible and fast paced. This position is responsible for building test cases, asking questions and challenging assumptions to help clarify the business requirements, participating in estimating stories, providing fast feedback to developers and Product Owner, participating in release readiness, and enforcing the definition of done. This position is responsible for leading and developing automated test strategies and scripts that can provides repeatable, consistent, regression tests for Saleesforce.com functionality. Experience with HP Quick Test Pro is required and experience in HP Quality Center administration is a definite plus. ROLES AND RESPONSIBILITIES In-depth understanding of Software Testing Methodology (Agile/Scrum) which includes Test Planning, Test Coverage, Unit Test Development, Functional Test Development, Test Execution, Test Triage, Fix Verification and Regression Testing. Test Execution: Triage Automated Tests. Conduct Functional, Regression, to assure Functionality is working as expected. Works with minimal direction from management Works well in fast-paced, team environment Ability to coordinate testing efforts with other members, service owners and development team Participates in sprint planning and assists Product Owner in ensuring user stories are understood and testable Participates in test plan and test case reviews and assists in the QA process Can accurately and effectively communicate testing status to Service Director, knows how to use accumulated project data to present status Actively discovers, researches and makes recommendations for process improvement Automates manual test cases and knows when automation of test cases is useful as well as not Automation Specific: Functional/Regression Automation Testing Being able to lead automation tasks with a project Being able to design a solid automation framework where test scripts are reusable and easily maintained Create and communicate automation programming standards to team members Self-motivated with a “Lead by example” attitude Define, design, develop, execute automated and manual tests and review results Promote automation benefits SKILLS/ABILITIES: Ability to conduct, monitor and provide feedback to others for Unit/Functional/ Regression Test Execution Problem Research and Error Isolation: Conduct analysis of testing results/failures. Prepare and submit detailed problem reports for correction. Work with Business Owners and development staff to resolve issues. Fix Verification/Impact Analysis: Verify problems reported during testing are working as designed. Verify no further regressions are caused by the fix. Responsible for communicating with Service Director on test progress/status in a timely manner. Develop high and in-depth Product Knowledge and develop Subject Matter Expertise. Able to access impact of changes through our product and determine test coverage needed. Ability to work with Product Owner for customer priorities, escalated items and to meet project compl