Job Description
Assist in preparing the restaurant for dining service by setting up the floor and service stations, including preparing items such as napkins, silverware, and glassware. Greet all guests in a warm, personal, friendly manner. Review menus with guests and answer any questions about menu items, offering descriptions and making recommendations. Deliver food items to guests' tables as ordered and within the appropriate time limits (hot food hot, cold food cold), describing each food item when placing them in front of the guests using seat position numbers. Check with the guests to ensure that they are enjoying their meals and take action to correct any problems. Remove dishes and glasses from tables, and take them to the kitchen for cleaning. Prepare the table for the next guest. Assist in preparing the restaurant for dining service by setting up section, including polishing and preparing items such as linens, silverware, and glassware before they go to the floor and assisting at setting them at the table. Assist the service team as needed by removing dishes and glasses from tables or counters throughout guests’ meal, and take them to the kitchen for cleaning. After the guest has finished dining, prepare the table by clearing and cleaning the table and resetting it for the next guest. Assist guests with any requests or concerns and take action to correct any problems. Assist in removing trash from full receptacles and replacing liners. Take extra care to maintain the highest standard of cleanliness in each duty performed. Stock service areas with supplies as required. Check that each plate is wiped and correctly garnished prior to leaving the kitchen. Accountable for all plates leaving the kitchen window. Check for proper condiments and utensils when approaching the table to deliver food. Assist guests with any requests or concerns and take action to correct any problems. Assist service team as needed by removing dishes and glasses from tables or counters throughout guests' meal, and take them to the kitchen for cleaning.Keep the food line and runner stations clean, regularly checking floor for debris. Stock service areas with supplies such as plates, utensils, pizza boxes, condiments, and to go items throughout service period. Maintain awareness of current availability of food items throughout service period and communicate effectively with management and service team. Take extra care to maintain the highest standard of cleanliness in each duty performed. REQUIREMENTS: Customer Oriented – Ability to take care of the guests’ needs while following HCR procedures. Working Under Pressure – Ability to complete assigned tasks under stressful situations. Safety – Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Must follow all safety policies and procedures. Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others. Communication – Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management. Ability to actively attend to, convey, and understand the comments and questions of others. Response to Direction – Receive and follow direction from supervisor; follow direction of computer generated tickets. Teamwork Abilities – Ability to work together with a team in a positive manner to achieve a common goal. Friendly – Ability to exhibit a cheerful demeanor towards others. Neat and well groomed. Physical Requirements Must be able to do the following constantly: stand, walk, lift/carry 11-20 lbs Must be able to do the following frequently: use hands/fingers, reach outward, climb (stairs), bend, push/pull 10-25 lbs Must be able to do the following occasionally: reach above shoulder, squat or kneel, lift/carry 21-50 lbs, push/pull 26-40 lbs HOW TO APPLY: We are seeking employees who are merry, motivated, service-oriented, and skilled, have a passion for craft, and are passionate about doing the right thing. We offer flexible scheduling, great insurance benefits to those who qualify, a phenomenal employee discount, plenty of learning experiences, and a fun work environment. Ideal candidates have open availability, including weekends and holidays. Please copy/paste the link below to your web browser to apply directly: http://www.mokukitchen.com/careers.html Job Type: Full-time Pay: Up to $34.00 per hour Benefits 401(k) Dental insurance Employee discount Flexible schedule Food provided H