SERVICE BDC

Come join one of the largest privately-owned family of dealerships in Georgia at Jim Ellis Automotive Group, where you can always expect the best! Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is the place for you! We have a hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join our team at Porsche Atlanta today! What Jim Ellis has to Offer You: Weekly pay checks + monthly bonuses based on performance Employee discounts on products, services, and vehicle purchases 5-day Work Week + Closed on Sundays 5 Employer-Paid Holidays + Paid Time Off Employee Referral Program of up to $500 per referral Medical, Dental, and Vision Insurance 401k with company % match Provided lunch on Saturdays Career advancement opportunities and promotions from within Paid Training Long-term and Short-term Disability Employee Assistance Program $10,000 company-paid life insurance for full-time employees (additional coverage available) Continued Education with Dale Carnegie and DeVry University Charity and Community Outreach Opportunities Your Responsibilities & Essential Job Duties: Answer a high volume of incoming calls from customers to schedule appointments Initiate customer outreach/outbound calls regarding service needs and available offers in order to establish service appointments Respond to customer inquiries and questions both by telephone and email Research required information using available resources Troubleshoot problems and provide information on status of repairs Provide customers with vehicle and service information as appropriate Accurately enter new customer information