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Service Manager

American Rental Association
FULL_TIME Remote ยท US Oxford, MA, US Posted: 2026-05-11 Until: 2026-06-10
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Job Description
Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Manager with our Flud Solutions Divisions , you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management. What you'll do: Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes Staff location adequately based on skills and workload Responsible for R&M, P&L and associated costs/budget Lead, plan, measure and continuous improvement of all service and maintenance performance metrics Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication Other duties assigned as needed Requirements: High School diploma required; trade-school degree a plus; bachelor's degree preferred Valid driver's license with acceptable driving record Extensive Equipment Fleet Maintenance and leadership experience 5 years' service and maintenance experience and a minimum of 3 years supervisory experience Strong motivational and leadership skills Excellen