Job Description
Tire Discounters, the nation's largest family-owned and operated tire business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care to our nearly 2,300 team members, we offer diverse career paths, industry-leading training, and a commitment to our core values. As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing and challenge the status quo. Position Overview As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. Key Responsibilities Lead and coach technicians, manage performance, and assist with hiring. Oversee service bay workflow and communicate wait times to sales staff. Ensure clear communication between the shop and customers. Promote safety and meet quality and service standards. Drive customer satisfaction and teamwork. Requirements Experience in automotive service/repair (certifications preferred). Management experience with strong leadership skills. Excellent communication and multitasking abilities. Strong work ethic and goal-oriented mindset. Valid driver's license and availability to work Saturdays. Ability to stand for long periods, bend, and lift up to 75 lbs. Authorized to work in the USA (18+). Comfortable with occasional mechanical hazards and outdoor conditions. Career Path Service Manager General Manager Regional Manager Compensation Pay: $55,000 - $70,000+ annually Service Managers