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Service Manager

Cheeky's Fish & Raw Bar
FULL_TIME Remote ยท US St. Petersburg, FL, US Posted: 2026-05-12 Until: 2026-07-11
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Job Description
Cheeky's is a neighborhood seafood restaurant and oyster bar along St. Petersburg's Grand Central District. A mix between a salty Old Florida fish shack and a classic New England oyster bar, with a menu of classic American dishes and something for everyone. We are excited to bring a fresh dining experience to the community, featuring a menu inspired by simple and classic American dishes, seasonal ingredients and bold flavors. Our restaurant is dedicated to creating a warm and inviting atmosphere where guests can enjoy exceptional food and service. Behind the bar we're shaking up classic drinks and serving frozen cocktails. Our wine list is full of small production and natural bottles. Light local beers on tap and a deep list of no & low alcohol drinks round out the menu. We're an easy-going spot with friendly service, good for the whole family. Grab a seat along our sidewalk patio for great people watching (dog-friendly too!) or in the dining room surrounding our horseshoe bar. We are looking for passionate individuals to join our team and help us set a new standard for hospitality in St. Petersburg. Cheeky's Culture: At Cheeky's, we take care of our people. We've developed an unusual company culture focused on creating an environment where talented people can thrive, lifting ourselves, each other and our guests. We achieve this with thorough and ongoing training in the core fundamentals and high-functioning teamwork across the entire organization. We all work to be the FACE of Cheeky's; Focus > Attitude > Care > Effort. If each team member wins in each of these items, everyone wins. CHEEKY'S IS HIRING A SERVICE MANAGER TO JOIN OUR TEAM! As Server Manager, you'll help to lead a dynamic team and create a memorable dining experience for our guests. This isn't just another management position - it's an opportunity to shape the future of hospitality in Tampa Bay while building a team-first culture that celebrates individual growth and authentic service. If you are a proactive team player with a strong work ethic, is detail-oriented, and have a passion for hospitality, we want to hear from you! What Makes Us Different? Real empowerment: Your team makes decisions, and you support them Old Florida hospitality meets modern excellence Career growth is our priority Industry-leading Compensation And Benefits Work-life balance that sets the standard Premium product focus: outstanding oysters, craft cocktails, and elevated classics What You'll Do Lead and inspire a team of hospitality professionals Create moments that matter for guests and staff alike Build and nurture our unique team-first culture Drive excellence while maintaining authenticity Develop future leaders through mentorship and training Schedule Full-time, salaried position Five days per week Two consecutive days off Rotating holidays Flexibility for special events Team Responsibilities Teamwork is the essential element of your position at Cheeky's. Everyone is equally responsible for ensuring the experience of our guests is extraordinary. The words "no" and "it's not my job" are never to be used. Tere are no boundaries in these duties, in addition to the specific job responsibilities listed. The cleanliness and maintenance of the restaurant is everyone's responsibility. Always check the floor, service stations, restrooms, etc. for debris and do not pass it by if you notice that something is needed. If you see something, say something! Compensation & Benefits Quarterly performance bonuses Paid vacation and sick leave Dining allowance Clear path to advanced leadership roles JOB DETAILS The Service Manager is responsible for creating and maintaining an environment where team members thrive, guests receive exceptional service, and Old Florida hospitality comes to life in fresh, exciting ways. This role balances operational excellence with team development, focusing on building a culture of empowerment and growth. Team Leadership & Development (40%) Foster an environment of trust and empowerment Provide mentorship and career development guidance Lead daily pre-shift meetings that inspire and educate Conduct performance reviews and development planning Identify and nurture future leaders Create and maintain training programs Build strong, collaborative relationships across departments Guest Experience (30%) Ensure consistent, high-quality service delivery Support team members in making guest-focused decisions Handle complex guest situations with grace and creativity Maintain and evolv