Service Manager

Come join our team! Spencer Manor Winery in beautiful Saint James, MO is looking for a Service Manager. Must be friendly, punctual, and a team player. Restaurant Management experience is required but We are a fast paced, busy winery restaurant that takes reservations and has a waitlist. Please include current availability in response. Must have weekend availability [Saturdays & Sundays]. Preference given to those with Requirements open availability. At least 21+ years of age. At least 2-year of experience in hospitality management or relevant management experience. Ability to work nights including weekends/holidays. Alcohol and wine knowledge a plus Ability to understand and work with a sense of urgency Qualifications Strong leadership qualities Abilities to thrive in a fast-paced environment Excellent problem-solving and decision-making skills, results-oriented, and customer-focused Excellent written and communication skills Strong attention to detail Must be dressed neatly and well-groomed in company approved uniform. Must be able to operate P.O.S. computer system Proficient in Word, Excel and Google Docs Walk or stand most of an 8-hour shift. Professional phone skills. Must be able to hear well with loud background noise, in order to answer telephone and respond to guest requests Must be able to calmly respond to unsatisfied guests and correct in a timely manner. Able to lift and carry supplies and bus tubs of up to 50 lbs. Up to 20 times per shift. Strong analytical and decision-making skills ServSafe Certified is a plus Job Responsibilities include: Maintain and support a positive, collaborative culture within the organization as a whole, fully