Job Description
Location: Boston, MA, United States Job ID: 85495 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Join us as a Service Operations Manager Your main responsibilities The Service Operations Manager should provide management of company's activities and functions relating to the ongoing repair, maintenance and retention of all products existing within our portfolio as well as partnering as necessary with the General Manager to support any acquisition and recovery efforts for units outside our portfolio within an assigned geographic span. This work is to be fulfilled in a manner which achieves customer satisfaction as well as the strategic business objectives of the region. Execute the territory operations business plan in support of the region's financial and non-financial objectives and support the implementation of territory operations initiatives. Develop a recommended operational budget in partnership with the General Manager and manage expenditures within approved specifications for time and materials and other fixed assets including parts inventory, company tools and vehicles for the most cost-effective results. Develop and coordinate implementation of operational BDPs for service delivery cost improvement goals on each initiative. Responsible for managing operational budget via appropriate asset manag