Job Description
Description: Pay: $21.00 - $30.00 per hour Job description: Service Tech Level 1 Want to work with your hands, not behind a desk? Good. We’re looking for someone like you. NC Trailers is looking for a Service Tech Level 1. This role involves unloading and repairing trailers, ordering and selling parts, and hooking up trailers for customers. We want someone that thrives in the kind of work that makes most people quit—heat, cold, muddy boots, and greasy hands. If you're the type who shows up early and feels real satisfaction from a hard day’s work, this is the place for you. We guarantee our customers quality work, done on time and on budget. That means we need tough, active, solution-minded people who take pride in doing things the right way the first time. If this sounds like you, let’s talk—Apply Now! Reports To: Operations Manager Primary Job Responsibilities: Fix and Maintain Trailers Talk with customers about their repair needs and create service repair orders. Do repairs like wiring, welding, brakes, bearings, and accessory installs Change tires using a machine Move trailers with a truck or tractor Do small repairs and maintenance on shop equipment (golf carts, forklifts, tractors, trucks) Work in Parts Keep track of inventory and reorder parts Receive deliveries and stock shelves Help customers in person and on the phone Ship parts to customers Help on the Lot Unload, assemble, and park new trailers Keep the lot organized Hook up trailers to customer vehicles and check safety Talk with customers about safety and accessories Install accessories when needed Requirements: What you need: A valid driver’s license Know how to use power tools and hand tools Can stand, bend, lift 50 lbs all day Able to work Saturdays Can do basic math (add, subtract, multiply, divide) Can write clearly Quick to learn new skills Preferred Skills - not required Experience fixing RVs, trailers, or trucks Welding and fabrication Electrical repair Hydraulic repair Hitch installs Truck bed installs Forklift or tractor experience Plumbing or brake repair Truck accessory installation Basic plumbing repair Axle & brake repair Hooking up and backing a trailer Changing a tire with a tire changing machine What It Takes To Succeed at NC Trailers Stay Active – Don’t wait. Pick up the phone or grab a wrench and get to work. Stay Tuff – Weather, deadlines, and breakdowns won’t stop you. Be the Solution – Got a challenge? Good! Help out, step up and fix it. Grow –Learn new skills and teach others what you know. Results Matter Parts Sales Billed Service Labor Following the process Attendance and punctuality Store Hours: Monday - Friday: 9:00-5:30, Saturday: 9:00-2:00 Work Hours: Monday-Friday: 8:15am-6:00pm Saturday: 8:15am-3:00pm Off work every Sunday Off work one day during the week Hours may vary depending on training and delivery schedules Benefits: Health Insurance Company-paid holidays Paid time off 401(k) plan + Employer match on up to 5% of employee contribution Performance Bonuses About Us: Family-owned since 1996. We’ve sold and serviced over 10,000 trailers. We’re the #1-rated trailer dealer in the Carolinas. We sell trailers, truck beds, parts, and accessories. We service everything we sell plus boat trailers, campers, RV’s and horse trailers. We serve customers from Greensboro, Thomasville, High Point, Winston-Salem, Asheboro, Lexington, and beyond. Job Type: Full-time Benefits: 401(k) 401(k) matching Health insurance Paid time off Application Question(s): Can you lift up to 50 pounds? Are you able to work Saturdays? What experience do you have with wiring, welding, brakes, bearings, and accessory installs? Work Location: In person