Job Description
Service AdvisorTobacco Road Harley-Davidson - Raleigh, NC Looking for a job that's more than just a job? At Tobacco Road Harley-Davidson, we're all about the experience -- the people, the rides, and the lifestyle that comes with it.We're looking for a friendly, outgoing Service Advisor to join our crew.Responsibilities:Greet customers warmly and assess their service needs.Accurately write and update repair orders.Communicate service recommendations and timelines clearly.Coordinate with technicians to ensure timely and efficient service.Provide updates to customers on the status of their motorcycle.Assist with warranty claims, recalls, and service promotions.Maintain a high level of customer satisfaction through excellent communication and follow-up.Qualifications:Previous experience in a service advisor or customer-facing role (automotive or motorcycle).Experience with TalonEs POS Strong communication and organizational skills.Ability to work in a fast-paced, team-oriented environment.Basic computer skills and familiarity with service management software a plus.What We Offer:Competitive commission- based pay Health, dental, and vision insurance options.Employee discounts on service, parts, accessories, and MotorClothes .Opportunities for training and professional growth.A fun, energetic, and rider-focused work environment.If you're ready to work somewhere that's fast-paced, people-focused, and all about good vibes -- we'd love to meet you.Job Type:Full-time Pay:$50,000.00 - $75,000.00 per year Benefits:401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s):Do you have a motorcycle endorsement or experience around motorcycles? Work Location:In person.