Job Description
Description This is a Full Time Position Open Availability is required Full Benefits 1st of the month following 60 days of employment A minimum of 6 months previous Retail Management experience Required Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers, to improve sales, oversee all site operations to maximize profits, to exceed expectations providing service and products that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a 'Customer Service Plus 1' manner. Position Summary: Act as the Store Manager in his/her absence. Oversee work of shift personnel as assigned. Maximize customer satisfaction, sales and profit. Job Responsibilities: Maximize Customer Satisfaction and Sales Improvement by delivering Customer Service +1 Provide quick, friendly service, with a welcoming smile Ensure staff is customer service focused Organize time of self and others to ensure Customer Service Plus One Suggest additional and promotional items /suggestive selling Create a pleasant and positive work environment Handle customer's questions, complaints and concerns quickly and appropriately Oversee the Work of Shift Personnel Treat Associates fairly and consistently Orient, train and develop new Associates and retrain existing Associates, to improve individual and store performance Prioritize duties, manage time of self and shift personnel Oversee store cleanliness and conditions, inside and out by performing continuous store Ensure alcohol, tobacco, lotto and instant lottery sales are appropriately handled Ensure shift coverage, making special