Job Description
Position Overview We are seeking a reliable, detail-oriented Shift Support Coordinator to support daily janitorial operations and ensure consistent service delivery across designated facilities.This role is responsible for coordinating shift coverage, supporting custodial teams, maintaining cleanliness standards, and ensuring all assigned areas remain clean, safe, and operational throughout the day.The Shift Support Coordinator plays a key role in supporting operational continuity by assisting with staffing needs, executing cleaning assignments, and responding to time-sensitive service requests with professionalism and efficiency.The ideal candidate is proactive, organized, and experienced in janitorial operations, with a strong work ethic and the ability to balance hands-on cleaning responsibilities with coordination and communication tasks.Success in this role requires strong attention to detail, adaptability, and the ability to work both independently and collaboratively in a fast-paced, client-facing environment.Key Responsibilities Cleaning & Sanitation Operations Perform routine cleaning and sanitization of common areas, restrooms, lobbies, break rooms, and other designated spaces following established protocols.Collect, empty, and properly dispose of trash and recycling materials in accordance with company procedures.Sweep, mop, vacuum, and maintain floors to ensure cleanliness and safety, promptly addressing spills and hazards.Dust and wipe surfaces including furniture, fixtures, doors, and windowsills to maintain a professional appearance.Monitor and restock restroom supplies to ensure cleanliness and availability throughout shifts.Equipment & Floor Care Support Train in the operation of custodial equipment including auto scrubbers, wet vacuums, extractors, buffers, and pressure washers.Utilize industrial cleaning machines to maintain floor surfaces and carpets according to established standards.Perform basic maintenance and cleaning of equipment to ensure functionality and safe operation.Develop working knowledge of various floor types and appropriate maintenance methods.Materials Handling & Waste Management Operate forklifts and material handling equipment to transport waste and supplies between buildings as required.Perform heavy lifting when handling cardboard, trash, and recyclable materials.Ensure proper waste separation and disposal in compliance with environmental and safety standards.Maintain clean and organized waste and storage areas.Safety & Compliance Identify and report safety hazards, maintenance issues, or equipment concerns to appropriate personnel.Follow safety protocols and proper procedures when handling chemicals and operating equipment.Use personal protective equipment (PPE) as required at all times.Maintain compliance with company safety standards and operational guidelines.Customer Service & Team Support Provide courteous and professional customer service to occupants, visitors, and team members.Maintain a positive and approachable demeanor when responding to service requests.Support departmental goals by assisting team members and contributing to a collaborative work environment.Maintain confidentiality and professionalism while working in occupied spaces.Qualifications Previous janitorial experience required.Experience in Support Coordination or similar operational support role preferred.Strong knowledge of janitorial procedures, cleaning products, equipment, and safety practices preferred.Ability to read and interpret safety data sheets (SDS), procedure manuals, and work instructions.Ability to multitask in a fast-paced, high-volume work environment.Team-oriented mindset with strong attention to detail and reliability.Effective communication skills with supervisors, coworkers, and clients.Strong customer service and interpersonal skills.Ability to work independently with minimal supervision when required.Valid California Driver's License with clean driving record required.Job Requirements 1-3 years of experience in janitorial operations, facilities support, or shift coordination preferred.Regular attendance and physical presence at assigned job sites.Must be at least 18 years of age.High school diploma or GED required; equivalent experience may be considered.Ability to read, write, and communicate effectively in English.Ability to operate custodial equipment and basic hand tools.Ability to move, lift, carry, push, or pull materials and equipment.Ability to lift up to 25 pounds unassisted.Frequent bending, reaching, standing, kneeling, and repetitive motion required.Ability to work in varying indoor and outdoor temperature environments.May require travel between client sites; reliable transportation required.Schedule Flexibility Due to operational and event needs, team members may be required to work early mornings, evenings, weekends, or adjusted schedules.This job description outlines the general nature a