Job Description
Are you a quality-focused professional who excels in driving accuracy and impeccable service in our fulfillment and manufacturing? Are you looking to be an integral part of a top-performing division within a technology-driven, growing organization that continuously invests in the training and development of its employees? If so, welcome to ALOM! We are a global, high-volume, solutions-providing, and service-driven supply chain management company. Our award-winning leadership develops and implements highly optimized product delivery strategies for our customers, representing leading brands in the energy, technology, and medical industries. ALOM is an exciting company committed to equal opportunities for all people. Every minute of every day, our staff and systems have a positive impact on manufacturing, e-commerce, fulfillment, and logistics operations worldwide. To achieve this level of excellence, we demand that each team member delivers with excellence every single day. ALOM is a destination for passionate, talented, and service-oriented professionals. We continually invest in our employees, reward bold thinking, promote teamwork, and focus on community engagement. Our inclusive culture is built on diversity, acceptance, respect, belongingness, and operational excellence. See your career grow in an environment where fresh ideas, results, and professional development are encouraged. Sound exciting? Join our operations team as a Shipping Supervisor and lead a fast-paced fulfillment function focused on accuracy, on-time performance, and excellent customer experience. You’ll oversee the 11:30 am start time shift, daily shipping and order fulfillment, guide a team through peak-volume cycles, and partner cross-functionally to keep product moving safely and efficiently. What You Bring Superior communications and cooperative skills to effectively work with the Warehouse, Quality, and Technology Engineering teams, and other cross-functional departments to fully support Production functions Highly motivated and quality-driven individual to nurture successful teams and implement change Proven significant success supervising a diverse workforce, managing a multitude of orders, and varying demands Acumen with WMS, ERP, Barcode scanning, and shipping documentation systems Aptitude to innovate new ideas and methodologies to optimize productivity Minimum four years of experience in a high-volume automated and manual shipping/fulfillment environment B.S or B.A (or equivalent experience) What You'll Do Lead day-to-day shipping and fulfillment operations to ensure orders ship accurately and on time; plan staffing and schedules to meet carrier cutoffs and seasonal volume spikes Hire, onboard, train, and coach associates; set clear expectations and provide performance feedback in alignment with company policy Maintain strong inventory and order accuracy through scanning discipline, cycle counts, reconciliation, and process adherence (target: >99% inventory accuracy) Monitor labor, freight, and material spend; identify efficiency opportunities while maintaining quality and customer satisfaction Coordinate seamless handoffs between fulfillment/shipping and order administration; resolve shipment issues quickly with customers and internal partners Maintain warehouse standards: accurate inventory data, protection of product from loss/damage, efficient space utilization, and a clean and safe facility Monitor and ensure supplies are available while controlling cost. Maintain organized shipping documentation and records retention We offer competitive salaries, benefits including health and welfare coverage, 401(k) match, and paid leaves. Bottom line: ALOM is a great place to work! We encourage you to submit your resume and be a part of a growing, firmly established, and success-driven company that values its staff.