Job Description
Simply Pristine LLC — Operations & Growth Manager Manchester, NH + Surrounding Areas Full-Time | Leadership Role Operations - Growth - Client Experience - Team Leadership At Simply Pristine, we are not building “just another cleaning company.” We are building a premium service brand rooted in professionalism, systems, discretion, operational excellence, and genuinely caring for both our clients and our team. We may be a small company but we are a mighty one. We believe deeply in taking care of our people, creating opportunities for growth, and building a team environment where everyone feels supported, valued, and proud of the work they do. We are intentional about who we bring into this space because culture matters here just as much as capability. We are currently looking for an Operations & Growth Manager to become a key leader within Simply Pristine as we continue expanding. This is not an entry level administrative role, and it is not a passive management position. This role is for someone who thrives in leadership, loves organization and problem solving, communicates professionally, operates proactively, and wants to help build something meaningful alongside a close knit team. What You’ll Be Responsible For Operational Leadership Managing day-to-day scheduling and logistics through Jobber Overseeing daily job flow and team coordination Reviewing job reports and maintaining quality assurance standards Supporting team accountability, efficiency, and performance Assisting with customer issue resolution professionally and proactively Helping maintain consistency across all teams and services Supporting systems, structure, and operational organization behind the scenes Sales & Growth Support Following up on proposals and walkthroughs Assisting in closing residential and commercial opportunities Building and maintaining client relationships Supporting networking and growth initiatives Understanding pricing structure and job profitability Helping drive company growth through organization, communication, and execution Financial & Administrative Oversight Assisting with payroll preparation and operational reporting Monitoring labor efficiency and job profitability Supporting internal systems and process improvement Helping leadership maintain operational visibility and accountability What Success Looks Like in This Role Leadership can step away from day-to-day operations with confidence Team communication and scheduling run smoothly and proactively Clients feel exceptionally cared for and supported Quality assurance systems are consistently upheld Revenue growth is supported through organization and follow through The Simply Pristine Standard is protected across every client experience The team feels supported, empowered, and well led The Right Fit for This Role We’re looking for someone who is: Highly organized and solution-oriented Emotionally intelligent and composed under pressure Professional, warm, and trustworthy Adaptable and proactive Accountable and dependable A strong communicator and natural leader Able to think critically and operate independently Passionate about systems, structure, and operational excellence Excited by growth and building something meaningful long-term Experience in operations, management, hospitality, logistics, customer service, sales, or service-based industries is strongly preferred. Most importantly: We are looking for someone who genuinely cares about people, standards, and helping a company grow the right way. Someone who finds fulfillment in creating order, elevating experiences and helping both clients and team members feel supported. Work Environment & Expectations This position combines Administrative leadership Team oversight Client communication Operational management Occasional field support and walkthroughs This is primarily an in office role based in Hooksett, NH, designed for close collaboration with leadership and the team during this stage of company growth. For the right long term fit, there is potential for a hybrid structure as systems and operations continue developing. Growth Opportunity This role is designed for someone looking for long-term growth and leadership opportunity within the company. As Simply Pr