Job Description
Position Title Site Reliability Engineer This position is 100% remote located anywhere in the United States. Overview You help keep our platforms reliable, available, and easy to operate for teams across the company. We rely on you to improve system stability through automation, monitoring, and thoughtful operational practices. You primarily support cloud based services and reliability initiatives, while also helping maintain a stable network environment when needed. You work closely with others to reduce incidents, improve resilience, and support systems that people depend on every day. You are trusted to balance reliability engineering with network support as part of a broader infrastructure role. What you will do Improve system reliability through monitoring, automation, and operational improvements. Support cloud and platform environments to ensure services remain available and resilient. Respond to incidents, help restore service, and reduce the chance of repeat issues. Build and maintain monitoring, alerting, and operational tooling. Support production changes and infrastructure improvements using established processes. Provide secondary support for network systems, ensuring connectivity remains stable. Assist with routine network tasks such as maintenance, upgrades, and troubleshooting. Support secure connectivity between cloud services, offices, and remote users. Document systems, changes, and operational practices. Protect critical services and improve reliability over time. What we are looking for 5 years of experience supporting production systems, platforms, or infrastructure. Experience supporting reliable systems in a production environment. Experience responding to incidents and restoring service. Experience working with cloud or virtual environments. Ability to automate, monitor, and improve system operations. Comfort supporting infrastructure changes and upgrades. No travel required. Familiarity with network concepts such as Fortinet firewalls, Cisco routing, F5 Load balancing or virtual private connectivity. Familiarity with cloud networking or hybrid environments. Bonus points for experience with certificates or infrastructure automation. Equal employment opportunity, including veterans and individuals with disabilities. PI283609871